I nearly didn’t go as I read so many bad reviews on trust pilot,so I was pleasantly surprised that it turned out as good as it did and was glad I went. The check in process was simple although the receptionist was there to help, parking was advertised ,via a pay machine inside the reception or in the car Car park on arrival I was offered a ground floor room or a different floor the choice was mine. The bedroom was very clean loads of towels, and toiletries etc, my free breakfast was good this morning if a tad busy, but was warned by staff it would be ,hot and cold food available good choices. All in all I would say a great stay, and the staff were lovely and friendly,ate in the evening in pub across the car park and I have to say it was the best beef roast I’d ever had.i would say that the shower door was the only blip of an otherwise great stay, it needs repairs,and looked grubby but that’s doable ,so all in all I would say well holiday inn express Filton .