Overall Ratings & Reviews Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

Hotel is beautiful and professional staff

Great

The historic buildings are very well maintained and gardens are impeccable All the staff is very friendly and eager to help

The gym is to small

Love the rustic setting. Love this hotel it’s amazing! Clean and friendly staff.

The staff was incredible

El cuarto parecia una mazmorra, tenia una pequeña ventana que daba a un patio que pasaba gente, oscuro y el baño y lavamanos se ven viejos, como de los años 70´s, ya necesita una manita de gato

The service staff are very nice. The property is beautiful but not much to do. The bar only opens on weekends, no real amenities. Only the pool. Reception desk needs better staff.

This great accomodation was a little challenging to find via GPS, I was routed all the way around the property via small streets with small signs, but eventually I came upon reception. Parking is valet only (luckily I read that on the description). The reception staff was very friendly and helpful, the site is historic, vast and well-manicured. Food service is splendid and the room was perfectly fine.

The hot tub is a cold tub. I demand a refund. I asked for the staff to turn on the heaters they only ignored me. The one pool is supposed to heated as well it was freezing. I can specifically to use the amenities. I couldn’t use it.

Best hotel we've ever been to anywhere in the world. Absolutely stunning, food was great and very attentive staff. Highly recommend!

The rooms are noisy, if you have someone on top of your room. It will be noisy

Whatba beautiful place just to stay some days and just relax.

Very nice property but the rooms leave something to be desired

Muy bueno pero las habitaciones muy viejas hay bichos y el precio que paga uno se merecen algo mejor en esta área El servicio y staff muy muy bueno eso si

The old Hacienda was adapted perfectly as a hotel. I wish I could know more about its history.

Not viable to leave hotel grounds

Unique

Expensive and very bas service

This property had the best service that I have ever stayed at in Mexico. The hotel had an incredible colonial feel and would be a beautiful place for a wedding