8.2
Very Good
From 1,170 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.0

Service and Facilites

8.6

Traveler Reviews Cowool Cergy

Number of reviews per page
20
40
Top reviews
Kyle
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I am a US business traveller. Stayed 70 nights last year. Not typically staying abroad so use that as context. This hotel is in a college/university area. It seems like there may be some short term living here in addition to hotel overnight stays. The common area is very large and has multiple places that you can work from. The rooms are set up like apartments with kitchenettes, living area, bedroom, bathroom area. There is no central heating or cooling so if you are used to air-conditioning, this wouldn’t be your choice. I was there for three nights and they didn’t service the room while there. The area is safe and centrally located, and the rooms were quiet at night time.
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Sammantha
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The rooms are very spacious and the kitchen was clean. The down side would be the bathroom/shower; they leak terribly and there is no way to keep the heat in due to the doors not sliding closed all the way. The rooms are not soundproofed and the hotel does not enforce quiet hours, we chose to stay outside the city so that we would be able to sleep and that was not the case. There was a party on the floor above that lasted until 5 in the morning, the staff was notified on multiple occasions and still nothing was done. The staff also does not respond to any type of messaging not on the website or through email. The hotel is nice and the gym had lots of cool equipment with restrooms. There is also a computer lab with two desktops and two arcade style games which were super cute.
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Cliff
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Stay was good interesting property, only small problem was heating in our apartment was not working but just a little bit cold. Everything else was fine
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Super friendly staff. Great walkable neighbourhood with lots of dining options, Very clean and comfortable room
Kathryn
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

A great facility but lacked some basics like cutlery and glasses in the communal area and rooms. The ‘queen’ sofa bed was the worst I’ve ever slept on. Doesn’t lie flat at either end so more like sleeping in a hammock/banana. Awful. Twin beds I believe were comfy.
Kalaikkumar
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

They cheated us and there is not enough communication with anyone. We booked there and went there to check in it’s was so dirty and smelly room. We asked the receptionist to change the room but he couldn’t speak English or help us to communicate with the hotel management. We booked through Expedia which I tried to contact and explain my situation that I’m standing with my 3 kids and the room is smoke smelly. They said they will help but never turn back to me. I wrote a letter and check out straight away. I hoped Expedia will sort it out for me which they didn’t. So I booked another hotel room and I never get my refund back.
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Kalaikkumar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Such a nice place so clean
Annette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The entire stay was excellent This is our fourth year staying at that property. Which we thoroughly enjoyed. The staff is very friendly and welcoming.
Mbaye
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Wonderful place to stay. Overall design very welcoming. Staff are very helpful.
Lorenza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Smooth check in and out. Apartment was clean and very nice and warm, bed was comfortable, its just a lovely place to stay. We look forward to staying again .
Marc
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very nice hotel, nice area, comfortable bed and living area. Only thing I would say is I was on the ground floor and the building appears to have radiant floor heat with no thermostat control in room. My room was very warm, I would guess about 80 deg F and I ended up opening the window and keeping it open all night even though it was about 25 deg F outside.
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Salomo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great stay
Janusz
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

It was amazing, love the place to bits.
George
icon-with Partner
with Partner
6.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

We have stayed at this hotel several times over the past three years, mainly because of its convenient location and the good parking facilities. The room we are usually allocated is classified “deluxe studio”. It is not possible to see why the word “deluxe” is applied, since there is no element of luxury, or even comfort. For example, the bed is set against the wall on one side, which makes getting in and out of it for the person taking the wall side rather uncomfortable. However, the poorest feature in this hotel is the lack of adequate quantities of breakfast items. On day one, main items such as scrambled eggs and sausages were finished when we arrived 45 minutes before the end of serving and on the second day, already one hour before the end if service.
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Michelle
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

酒店內部設計新頴,訂購網站顯示酒店是最近開業,但整體感覺及傢俬都有些殘舊,酒店房間有些潮濕及霉味 無障礙浴室沒有企缸或浴缸,縱使有浴簾但洗澡後整個浴室地板都濕碌碌,浴簾很老舊,邊緣都是黃色污跡及斑點 房間不是十分清潔,住了三個晚上,殺了三隻蟑螂 全間酒店只有一部很少的電梯,有點不方便
Hiu Sing
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

No air conditioning, though it is one of the highlighted amenties and staff said it's on. Communication is confusing and housekeeping schedule was not clearly communicated.
Kendra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Absolutely LOVE CoWool Cergy. They are close to the train station, specifically the RER A Line, very clean, very quiet, and the staff is amazing! 10/10 will stay there again.
Maryam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Our stay was very comfortable and welcoming, with a beautiful herb garden for picnicking and a fabulous lobby in a great location. The staff was very warm and welcoming.
Asad
4.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The new owner has changed the place to some African voodoo style. They did not come to clean the rooms and breakfast. Fresh making eggs is no longer available.
Tamara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Great place with plenty of space for our family of 4. We had a unit with 3 bedrooms and a sitting area. Wish we were staying more than the one night as having access to the kitchen would have been great. A few options for dinner nearby.
Number of reviews per page
20
40