Overall Ratings & Reviews Holiday Inn Express & Suites LAFAYETTE-SOUTH, an IHG Hotel

The smell. Maybe it’s the carpets that need to be cleaned or the ac unit. But it smelled like mildew

Very clean. Friendly staff.

Convenient to my facility using for surgery. Deck attendant was very friendly and helpful.

Good

We stayed at this location while in town for a soccer tournament. Check in went well and Robby was very helpful. Upon entering our room, we noticed that the toilet would not flush properly. So when we notified the front desk. It was tended to, but the problem occurred again. We notified the front desk at least 4 times and the end result is they brought us a plunger. The problem was never remedied, and I was very unhappy about the resolution and lack of concern. Secondly, at 9:45 on a Friday and Saturday night the staff told us that they were receiving noise complaints and we were not loud. They were rude and not hospitable. I WILL NOT recommend this location, and I would NOT stay there again.

Clean simple and good bedding

Great location. Property was clean and quiet.

Early check in was nice and easy.

The wifi was dreadful which is not acceptable in this day and age

Easy stay. Walk to restaurants close by

It was AMAZING! It felt like a home away from home. Definitely will be back. Front desk was friendly and welcoming.

The bathroom was not in great shape. The drain stopper was broken in the bathtub as well as the toggle to use the shower. There was no vent fan. My card has been charged double the cost I was told and the hotel staff couldn’t explain it and was unwilling to help. I’m having to dispute charges through the credit card company.

Check in was long due to a bus. But when we finally made it to our room, it was the wrong room. We walked in on a sleeping family that could have turned out wrong. Room smells like the restroom weren't clean. Sofa bed had lots of candy paper in it and the mattress pad was unclean.

Very clean! Breakfast was very good & had a lot of different options to choose from. Beds are a little firmer then what we like, but it wasn’t horrible. We would definitely stay here again if we are back in the area.

Nice stay and a good location. Great staff.

The clerk went above and beyond to help us.

great

Great staff

This was an aweso.w trip, we were so confortable the staff were so kind & helpful. The breakfast was so good & there were so many things to choose from. You name it they had it. Example eggs, sausage, biscuit & gravy, panckes. Hot oatmeal with the works brown sugar, raisins, wàlnuts. So much more.

We stayed at this hotel because we had a family member having surgery & this is where the other members were staying. The hotel is in a good location, there was a Rasin Canes just 1 red light down, a Taco Bell & KFC next door. The hotel was very clean & even had Dove brand soap, lotion, shampoo & conditioner! The only real downside was the bed, it was firm ( i prefer a soft bed). Over all it was a nice place.