Overall Ratings & Reviews Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

This property is so out dated. The rooms aren't the best. I will never stay there again. Even the luggage racks are broke. Don't waste your money

The manger Cody was awesome

Our stay was fine except the toilet took about 3 minutes to fill up so if you had to flush twice it was a long wait. The toilet had problems when we got there so we had it plunged. The fellow showed up quickly after we called.

I wish they had provided a free breakfast instead of charging for a full breakfast. But I would stay again regardless of there being no breakfast. It was a wonderful hotel in a very good part of town with restaurants and stores nearby!!!

Everything

I can’t no ask for better place to stay away from our daily life ….. everyone of the staff was amazing

The room was spacious but the pillows were too soft, we were given one big towel we were two guests. Shower door was hard to open and close. Air conditioner was set at one set temperature. When we got there I was told my deposit was 55.00 because Hotels.com didn’t collect 5.00 of my room total which I found very odd. Also I stayed at the Holiday Inn lady week in Madison and only had to give a 20.00 deposit. It was one night only to shower and sleep.dont think I will stay here again

Great

I disliked the flying bugs in the bathroom y

Excellent

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

The staff was very nice

👍

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

Very comfortable bed

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

The pool was supposed to only be open until 9, but when we went to the car to get something we forgot, we saw 4 individuals still occupying the pool around 10 PM. We would have loved to swim if we knew the pool closing time was negotiable.

The property was great, I would definitely stay there again.

Quick easy Check in and check out. Staff very friendly and helpful.

We are non smokers. Entry and bathroom reeked of smoke. Matress was not comfortable, woke up with back ache. However shower had good presure and was hot.