Overall Ratings & Reviews Amus Hotel & Spa

Lovely hotel

A wonderful stay at this beautiful hotel. The staff were incredible and so thoughtful. We will be back in the future. Thank you so much

This was our second visit to this hotel and it didn’t disappoint. We were lucky enough to be upgraded to a sea view room. Great breakfast and staff!

I recently had the pleasure of staying at Rhodes Bay Hotel & Spa, and it was a wonderful experience from start to finish. The moment we arrived, we were greeted with warm smiles, jokes and a seamless check-in process. The staff were incredibly attentive and friendly and went above and beyond to ensure our stay was comfortable - especially Audrey, Manolis and Fedra! The mountain view room was clean and a good size with working air-con. The hotel's amenities were great, with 3 different pools - the rooftop pool being the favourite, although we found the pool temperature to be quite cold, although the indoor pool was warmer. Overall, our stay at Rhodes Bay Hotel & Spa was great. The combination of excellent service, comfortable accommodations, and convenient location (bus-top right outside the hotel to take you to/from Old Town) made it a memorable experience. I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay, would definitely return.

Having pool, bar, and restaurant on the top floors meant fantastic views of the sea and Turkish coast brilliant, couldn't wait to have breakfast with a vista. Staff were very friendly and helpful, always a cheery good morning from the chamber maid in two or more languages. Very relaxing holiday.

Should not be a 5 stars hotel. From reception to bars and restaurants, poor service from a staff mostly (apart for a few individuals) clearly not trained to the standards and just not helpful/not bothered. Room looked tired, with mismatched floor tiles, a tv in front of a mirror, a scruffy bathroom and a ripped sofa. Food was varied but quality average. Silly system with the pool towels which need to be collected from the spa. Spa staff very pushy to book, list of treatment and prices hard to obtain. Yet they ambush you after your treatment to leave a review. Picture perfect spa but not thought through, a jacuzzi without steps to get in, with nowhere to leave your towel, a steam room with steps down you can't see/no sign, a huge sauna struggling to get hot with nails sticking out of the benches. Messy pools areas with sunbeds all over the place, cigarette bots in the grass, glasses on tables for hours. Very loud music for "activities" at the downstairs pool twice a day, played over the pool's music, with young entertainment team dancing, all rather tacky. Good gym but blocked shower and toilet without lock. Cleanliness and tidiness under average all round. Overall lack of attention to detail.

Awaiting response from spa.

Overall great stay, must advise that this is definitely not a 5* hotel though. Positives: The staff was mostly friendly and helpful Nice place to stay for a relaxing vacation. Negatives: I found it odd that they did not allow people to order food/drinks from outside (first time I’ve seen this at any hotel or resort I’ve stayed at) It is not very close to the city, and the beach is very wavy.

Loved our time at the Rhodes Bay Hotel. The staff were amazing - in particular the pool bar staff (George and Milinos) who recommended some amazing local restaurants and kept us entertained with expert service and particularly great Bloody Mary's. Anna and Melissa gave great pool dance classes and we attended the bingo which was good fun too. We would have loved a massage but the prices were not published anywhere. We talked to the spa staff twice who tried selling a 600 Euro whole package. Breakfast was good. Well organised, great selection and views outside are amazing. Overall really loved our stay. The room was beautiful, the view was amazing and the little touches really made us feel welcome. All areas including pool was super super clean and all staff we talked to went above and beyond. The under road walkway to the beach was a great idea! Would recommend and was sad to go home!

Just a lovely break away , room amazing and staff very friendly , food was a bit repetitive.

Friendly helpful staff

Great for a family holiday! Had a great time 🙂

Good amenities and meal choices available. Staff are very friendly which is a little let down by the kitchen staff on the main restaurant floor. Overall I’d recommend the hotel and it is in a good location.

Wonderful hotel. Great staff - especially Valeria who was always helpful. Well run and well maintained. Worth each of the five stars!

The hotel itself is great with an amazing view & had really good facilities from the spa to the pool and right across the road is the beach. The staff at reception however I think could be more helpful and friendly. Everytime we went to ask a question whether it was for a taxi or just directions- it was like we were bothering them. It wasn’t all reception but just mainly the person who checked us in which kind of ruined some of our experience with the service.

I felt that some of the staff could have been more helpful and better delivering service - with exception of the spa staff and a couple of ladies working in the top floor restaurant. However, it was a relaxing stay and the hotel itself was wonderful.

Staff nice Great view Close to New/Old town

Warm friendly staff Lots of restaurants/bars close by

Overall great hotel and room. We got room service to the room and staff asked up to go and get out drinks from the bar (our room floor 3 and bar floor 10) which wasn't an option as we were in our gowns which is why we were calling room service, this has meant i had to lower the staff score.

Since it is the beginning of the off season, there was plenty of parking. The room was great, check-in and check-out was quick and easy. The staff was friendly and very responsive to any and all of our requests.