Missed cleanings, which means no coffee refill or towels. Musty and damp( almost moldy smelling. Refrigerator leaked on floor everyday. We went to address our issues and not one person took care of us. If I could put pictures on I would. Mold in bathroom but the biggest issue is that my mother in law passed away the first night we stayed and no one would answer the phone for over an hour at the front desk. Then when they answered the staff didn’t put the call thru for another 15 minutes. VERY disappointed