The entire staff especially Diana, front desk manager and the restaurant maitre’d were excellent. Diana recommended Baita Fraina for dinner and it was our best meal during our entire trip in Northern Italy! The hotel room assigned to us was quite warm. It would be wise for the hotel to invest in air conditioning for rooms 50-55!

El staff es super amable, siempre buscando lo mejor para sus huespedes, el servicio de shuttle a las pistas de ski es muy util. La habitacion muy linda, comoda. El desayuno muy rico con opciones y tambien cenamos una noche y nos gusto muchisimo. Lo recomiendo totalmente

The hotel is not living to expectations and not reflecting the price paid. It is near the main road with a lot of traffic noise. Service is poor, coffee machine not working, no refill of bottle water for the second day and the coffee machine not working.

Beautiful boutique hotel. The staff was amazing!

Rooms are very clean, comfortable beds and most of staff friendly & helpful.

It was a great and comfortable stay.

Excellent stay! Rooms very clean and very well maintained spa amenities. I would book here just for the spa, it was that impressive. Staff very attentive and accommodating, they also gave me my VIP benefit :)

Front desk and bar staff friendliness and professionalism; wonderful views and accommodations (rm 55); wonderful spa; upmost professionalism and impeccable (non-intrusive) housekeeping.

Very nice hotel with indoor spa pool and parking 15 minute walk by scenic paved bike/walking path into the busy town of Cortina. Happy with our stay!

Beautiful hotel with wonderful staff and peaceful spa. Easy walk to town, especially Toto’s!

The staff and service was exceptional

very nice suite

The hotel is beautiful. A few minutes by car from Cortina, or a 30-40 minute walk, but they offer a shuttle from the hotel to city center upon request and at no cost. The spa was great. Had many options, but timeframe to use it, is limited. Basically 5 hours on the day you get there, and that’s if you’re not doing any other activity. The spa is available from 1pm til 8pm every day, which means you can’t use it the following morning. Pool should be considered separate from the Spa. Despite being in the mountains, it can get very hot during the summer and the hotel had no AC. They asked us to open the windows, but later provided one of the few fans they have available within the hotel.

Very nice hotel , a little bit out centre but we knew this free bus until 8pm but nice road side bar with food very nice people.

Beautiful setting! Spa was refreshing. Breakfast was lovely - many food choices. Front desk, restaurant staff were all very kind, helpful.

Excellent hotel and superb staff!

The staff was extremely helpful and friendly and accommodating. The food was excellent!

The staff was friendly and helpful

Overall was very nice. The spa was excellent. The rooms desperately need better sound proofing.

We stayed in a suite, in the new area of the hotel. The biggest minus is the location - in front of a busy street, so the noise was overwhelming. The rooms were lovely, two bathrooms, which was great. However, there was no AC, and one afternoon the temperature in the room reached a smoldering 32C. They also charged us an extra $700 for having a third person - my daughter, which is crazy, because the price for the suite was high enough. The breakfast was not impressive, and the food choices for dinner limited.