Cute hotel with professional and kind staff. They always greet you with a smile and encourage questions about the area and nearby attractions. Complimentary pastries and coffee (machine for lattes, etc) available in the morning along with pleasant conversation. Rooms are small but this is typical for London accommodations. Enjoyed our stay!

I had a lovely stay at the Melita hotel. Anna & Cash who both worked in the reception was more than friendly, they were lovely. The atmosphere is warm and familiar the staff is more than helpful. Although the hotel doesn’t serve breakfast they offer free coffee and pastries in the morning to take into your room if wanted. The also offered a discount at a restaurant nearby for breakfast out. This hotel is my only choice next time in London

The Melina was terror. Very welcoming and helpful with a comfy bed, hot shower with heated towel rack, and a specially brewed cup of coffee in the morning. They went beyond the call to make the service perfect. And the perfect place to stay for sights and choirs.

Clean hotel, staff helpful. Close to Victoria station

Small hotel close to Victoria Station. Room was clean and adequate - kettle provided with teabags but no coffee. There was a menu to purchase coffee. The mattress was lumpy and the springs could be heard and felt moving in the mattress. Not sure the last time, a new mattress was purchased for room 36 but I'd recommend it's top of the list. The bathroom was only adequate - plastic, non-recyclable glasses and an electric shower with no pressure.

Housekeeping and reception staff were very friendly.

Staff were exceptionally accomodating. Answered all of our questions about the area. Conveniently located, short walk to Pimlico Tube station and reasonable walk to Victoria station. Walking distance to all the major attractions in Westminister. Room was small, as expected in London. The coffee and pastries in the morning were a bonus. Absolutely nothing bad to say about the hotel or staff.

The Melita was wonderful. Such a beautiful, quiet location. The room was clean and well attended. The morning pastries were lovely. The staff was friendly. Couldn’t have asked for much more. Can’t recommend staying here enough.

The single room (1 person) was the smallest room I've ever stayed in, in 40 years of traveling. It wasn't terrible if you're not planning on a lot of room tim, which I wasn't. The staff was very responsive to any request I had. Pastries and coffee served in the AM.

My room was basement and there was no wifi. I struggled to get the wifi there. I was unsatisfied about it. Other than that, the hotel was really nice.

I stayed in the single room (Room 24). Got the room on extremely short notice, which I was grateful for. If you're interested in a place that is close to PLAB exam spot near Vincent square, this is a great location. It is a 5-8 minute walk.

Very clean. Cheerful staff. Comfy bed. Free pastries for breakfast!

I have never encountered such a welcoming staff!!! They are truly committed to making your stay with them as comfortable as possible! I encountered some room challenges, with a tiny room and tepid water for the shower. As long as you are prepared for that, you will be fine!

The staff was friendly and excellent -- great location.

Lovely location - plenty of great cafes and pubs nearby and handy for our theatre

Friendly staff, clean room. Bonus light breakfast included. Check out is slightly earlier than standard.

The best place I have stayed in Pimlico so far. The staff could not have been more helpful, no sneaky extra charges and a great comfortable room. I will be back

Way too hot, could not sleep

First impressions were excellent! The hotel is well situated, easy to get to and in a quiet (yet very central) neighborhood. Even though we arrived incredibly early (hoping only to store our luggage until the room was ready), management/ownership graciously found a way to get us into a room early in the morning!! This was unexpected and MUCH appreciated. Our room was on the top floor (in a building with no elevator) - but the hotel made sure we had help getting our bags up to our room. Our stay included specialty coffee and pastries at breakfast. These were DELICIOUS and waking-up to the aroma of freshly baking pastry was heavenly. We loved our stay here. The room was spacious and lots of hot water in the shower. I wish there was a way to have some sort of air conditioning in the rooms and not just fans. Our room was rather warm on at least one night, even with the fans running. This is a very minor criticism as we booked the hotel knowing that A/C was not available. Location was fabulous - we were able to get everywhere in London with ease. We even walked to Buckingham Palace! Area felt very safe, even when returning to the hotel at night. Overall, highly recommended!

The property is centrally located and is within walking distance or a bus hop to most central London attractions. This is not a hotel but looks like a row house converted to tourist rooms. The room was too tiny with no headspace. It was dusty and dirty with hair all over (gross). The bathroom was too tiny and impractical to take a shower. And worst, there was no lift and it was hard to climb up and down narrow and steep stairs well. We ended up moving to Park Plaza a couple of blocks away, for the same price. It was a proper hotel!