Location was perfect. Centered around restaurants and placed to visit. Easy to walk around. What was concerning was the strings of hair on the sheets, blankets and the room floor.

Was placed in the Annex but it was safe and clean

We were assigned to a different building across from the hotel. The place was really old, old elevator that broke down, staff unavailable at front desk in the evening. Had to contact them thru WhatsApp. WiFi terrible. Would not stay here again

Very simple , just a place to sleep and take a shower in the Madrid City center .

The pictures are deceptive - that is the hallway at the front door - the hotel is nothing more than a glorified hostel for families. The bathroom was so small that one person could not comfortably be in it! The floor was dirty. It was very noisy at night outside. The price was outrageous for the quality of this hotel. I do not recommend this hotel for anyone!

Air conditioning is not cold not, open the window so the air will circulate inside the room. Outside is noisy you can hear all the sound from inside your room. Breakfast is good.

Internet is not properly working.

Rooms are too small. Rest locally and ambience is excellent

Great location for visiting Madrid

Beds comfortable and exceptionally clean room serviced every day superb location and able to keep bags in locker room before and after check in

Very nice very clean. Very helpful

Room was basic but very clean. The beds were very comfortable and we slept well. The shower was great. And we were surprised that our room was straightened every day with fresh towels on the bathroom.

Room was Ok, and location was ideal. Management was deceptive and unreasonable when request was made to modify reservation (arrival) due to cancelled flight, and again when request was made for early departure. I would not recommend this property if there is any uncertainty in your travel plans.

Room nice and clean, staff are nice and helpful. Bathroom needs more hooks or place to put stuff. You caneasily hear noise from other room.

This hotel is terrible. To begin with, they send you a message that sounds like a reprimand for not checking in at the time you specified. Then, you use the lobby restroom, and when you try to use it again, they scold you and inform you that the restroom is only for guests on the lobby level, even though there are no rooms on that level. The bathroom cleanliness is unacceptable (see attached photo). The two women at the front desk who assisted me on Wednesday, January 28, 2026, in the evening, treated me very rudely. The only good thing is the location. Everything else is awful. I will never return to this place.

Me encanto quedarme aqui!!! Espectacular, todo esta muy cerca.

location!! Cleanliness of the room. Very friendly staff. Access through ramp and elevator.

Good

Best Location to visit Madrid.

Excellent location