Overall Ratings & Reviews Hotel Alexis

Breakfast was great

Great location. Good food and transportation close by. Good AC.

Super cute interior. Balconies in room and patios accessible to guests. Front desk was super friendly and helpful.

Everything was great, close to the train station

Fridge

The hotel is good and people really friendly... closed to train station and food

Walls dirty, wood plank in floor kept coming out, bed was lopsided, felt like I was going to fall off. Floors very slippery. Slid multiple times. Walls and door very thin, heard every person coming in all night. There is no elevator. Reception closes and there is no help after. Left at 8am reception still closed had to leave the key with a worker in the breakfast room. Is very close to the train terminal which is a plus

The air conditioning worked great and it was hot outside!

Properly is very tired looking and rooms offer the minimum comfort. No refrigerator and no ice available. Staff is friendly but because the motel is so small there are very few people to assist you.

Was a nice clean place Staff really good

È vero che si tratta di un hotel a 2 stelle, ma ci sono tante cose che dovrebbero essere cambiate. Prima di tutto non avevamo neanche la carta igienica, 3 tovaglie per 5 giorni e solo un sapone per le mani iniziato (no shampoo o bagnoschiuma). Siamo arrivate alle 15 del pomeriggio ed abbiamo dovuto aspettare 1 ora sotto il sole perché la camera non era ancora pronta, nonostante il check-in è previsto a partire dalle 13. Abbiamo dovuto pagare 5 euro al giorno per l'aria condizionata ed a mio avviso è eccessivo. Quando siamo arrivati c'è stato detto che siamo stati fortunati perché avevamo un un'appartamento tutto per noi a differenza degli altri ospiti, ma poi scopriamo che era così per tutti i piani, con la semplice differenza che noi non avevamo wi-fi, eravamo al quinto piano e faceva caldissimo (l'aria condizionata non funzionava neanche bene). Solo il personale è sempre stato gentile e cordiale con noi. Ringrazio loro per la loro cordialità.

This was a great and convenient place to stay. The main thing that stuck out was the incredible customer service I received at the front desk They provided me with information on area activities, actually showed me to the room, hotel amenities, restaurant, and continually provided great service each time I entered or exited the hotel. The few negative issues were the bed, as I had to take ibuprofen the next morning as I could feel the metal of the mattress springs on my back the next morning. There are no elevators in the building and there is no light at the minibar located outside, so it makes it difficult to write items taken. Other than that, if I was to travel back to Rome for a day or two, by myself, I would recommend this hotel for that type of occasion especially if you need to be close to the train station, it was a 5 min walk there.

Great location clean room easy walking to most attraction great price

Great location and easy access to public transport and tourist sites. Friendly staff and very welcoming.

Hotel location was great, room was clean and modern which we liked. Only dissatisfaction was charge of 5 euros for A/C which i was expecting to be included in the cost of the room and additional charge for breakfast even though i requested breakfast when searching for hotels in Rome. Felt like hotel was not honest about their amenities. Won't be going back again.

The hotel location was good. However, other things were tricky! For example free breakfast means a cup of coffee and a croissant. If you want just a regular breakfast, you need to tell them ahead and pay extra though the reservation includes free breakfast. Hotel description says air conditioned. In real life you got to pay extra for each half day separate. If you use it during the day and night, you pay for two sessions! Never had this kind of experience.

If you’re looking for a budget pick with easy access to Termini station, hotel Alexis is solid. From here, it took less than 5 minutes to get to the station. The Galleria Borghese was less than 20 minutes. The hotel is not terribly modern - you have to pay extra for air conditioning and the doors still operate with keys!?! But everything was clean and functional. Overall vibe was that of a neighborhood family restaurant - the decor was eclectic and dated. The included breakfast is the same grocery-store level croissant every day, with a range of fillings (jelly or Nutella). Quiet level seemed average - the keyed doors and outside street were sometimes loud, but not terrible. Definitely not hotel rooms we were delighted to get back to, but perfectly serviceable as a launch pad for Rome exploration.

The hotel is in fair condition at best with quite uncomfortable beds.They charge extra for air conditioning although the Hotels.com website states it had air conditioning .Theyhad no answer why they don’t charge extra for tv as they do for AC but advertise it is available (or state AC extra on the Hotels.com website).They breakfast is literally a croissant and poor coffee. The room is tight and a bit dingy.They are a lower price than others in the Hotels.com website in the area.I travelled with my wife to weeks in September in north Italy and just finished two weeks of travelling with my wife and children in south Italy. Just one person‘s opinion but Italy is fantastic . ROMEis a different type of city within Italy with the exception of perhaps Milan. The sites in Rome are unavoidable to miss. The merchants, many restaurants and hotels will try to nickel and dime you for every penny you have whenever they can. The service in the city is quite mercenary.

I recommend this hotel: It is clean, reasonably priced and centrally located. I have been coming here for many years and >I am always satisfied.

Very close 4 min walk with bags from train station. Super convenient, 24 HR checkin, clean. Perfect for what we needed. Great customer service and help even late at night when checking in. Recommend highly