Overall Ratings & Reviews Hôtel Mercure Nantes Centre Passage Pommeraye

Lovely hotel with amazing staff. I’ll lovely room

Strange check-in/check-out arrangements. Lovely room and hotel.

The hotel is in a great location, minutes away from the most popular landmarks of Nantes. The level of cleaness was at the highest standard and we had a nice balcony with a great view towards Place Royal to the left and Place Graslin to the right.

Great city centre location and next to the best eateries. Very modern with a fancy feel to it. Would stay again

The hotel was fine. It was based in a really central location - there were 2 beautiful squares really close to the hotel and loads of nice places to eat nearby and the room was very quiet at night. Didn’t have the breakfast so can’t comment on that. Only other thing to say was the rooms were not that big (I stayed in a standard room) and they didn’t provide any toiletries apart from hand soap. The air conditioning was good though - we stayed during some really hot weather!

Great location, easy walk to the tram!

Worst hotel experience ever! My wife and I were traveling by bicycle and the hotel assured us that a parking garage nearby would accept the bikes. This was not the case and the "front desk" staff would do absolutely nothing to assist us. We had no choice but to leave and seek accommodation elsewhere. We ended up staying nearby at the OKKO hotel which was fantastic. I will avoid Mercure Hotels in the future.

The room was bland for a Mercure hotel. Black walls, poor heating. Decent location but I expected more.

Everything was wonderful except for the towels, which were quite dingy.

Bathroom needs to be repainted and deeply cleaned. There was mold in the shower and on the ceiling. Not what you’d expect from a 4 star hotel.

the young man at the desk was very helpful!

Fantastic all round, very friendly and welcoming. Will Be back in the future

Hotel was fine

The central location of the hotel is within walking distance of almost everything. The staff was helpful and gave great recommendations for meals. Our room was clean and comfortable. Finding the hotel by car was quite difficult if not impossible because it's located in an area open to pedestrian traffic. We were able to park in a lot close by and walk our luggage in.

Helpful staff, beautiful decor and very comfy bed. Nuxe shower gel and hand soap was a nice touch. The location was excellent, within a 5 minute radius of a huge selection of shops, restaurants, creperies, cafes and bars. Our Standard room was smaller than we expected though. It didn’t have any drawer space and the selection of teas and coffees could have been better (e.g. make sure there are 2 sachets of non-decaf coffee!).

Superb location if you are looking for a downtown stay and a walk-to- anywhere location. Rooms are small but tastefully appointed and up-to-date, reception staff very nice and always on hand. Very comfortable bed and nice to have large doors opening onto a pedestrian street (very little traffic noise). I opted out of breakfast with so many other places around.

Loved the location, the room was very nice and the staff very friendly. The bed was comfy, the only negative was the quality of the sheets / mattress topper, that made us feel a bit uncomfortable at night.

Room is really nice, the interior design Left me speechless as so far I have visited many Mercure's hotel but this one is at the top.*****

Another quirky Mercure hotel, delivering a great location in a great location for visiting Nantes.

Liked location. Good sound insulation. Comfortable bed. Breakfast okay. Decor was oppressive with black carpets and dark paintwork.