Spotless

Knowledge of receptionist about town. Bathroom cleanliness & quality . Pillow quality.

Very center,

Lovely staff. Very curteos. Room wasclean. Comfortable

Great location, nice room. Didn't have breakfast so unable to comment re. That.

Best location in Annecy that’s located in the heart of the old city and walking distance to everything. Highly recommend hotel if staying overnight or longer in the quaint and fairytale like city in France (Little Venice). The boutique room as expected is small but, has amenities that rivals the bigger hotel we stayed in Geneva. Highly recommend to all. Thank you.

Enjoyed the quaint hotel and its location in the old town area. It's rather difficult to park far away and drag your suitcases to the hotel. No cars are allowed near the hotel. The room was fine, and the lady at the check-in was helpful.

Location. Staff. Room. All fabulous.

Room is clean and updated

The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay

Great area. Parking is quite a walk.

This hotel is in the heart of downtown and the view couldn't be beat!

Perfect location, very nice staff, clean and comfortable room. Would definitely stay here again if make it back to Annecy. Be aware that you cannot drive cars near the hotel, it is only accessible by foot. A little tricky bringing roller suitcase over cobblestone roads, but well worth it!

Good location. Next to lake and restaurants. Parking can be found in hotel de ville, they give you 50% off. Springy bed

Great central location in old town

Central location is ideal but very busy, access to the building was a bit slow with the small lift but staff were very friendly & helpful, parking was subsidised which was a bonus

Property was very clean. Staff were amazing and Annecy is beautiful. Downside was the tiny lift and our room was very small as its shoe horned into the loft. Just wanted a shower and you have to kneel or sit in the bath to do so. That said breakfast was amazing and we were met with a smile.

Perfect location to be walking about town. Fun, unique hotel with clean comfort. Location, location, location is the number one thing. BUT, if you are a light sleeper it stays quite loud until 2-3AM. The window would need to be closed to eliminate noise. Wonderful stay, no true complaints.

The canals are amazing and our hotel looked out on the Pallais de Ilse (hence the name)which is incredible.

Room 404 is at the top of the hotel, and although fairly spacious, and has several conditions to consider: 1) room access requires going up/down its own flight of stairs, 2) due to sloping roof, it is difficult to stand up in the shower and the head of the bed being under the slope also requires care when getting in or out, 3) the only clothes storage is a cupboard with two shelves – no hanging spaces at all, 4) very dim lighting overall, with the only bathroom light being on one side of the mirror – not conducive to makeup or shaving, 5) space between the end of the bed and the wall is very tight. Breakfast buffet choices were limited, and seating can be an issue at times. On the plus side, electrical outlets were plentiful and well-located, the air conditioning worked well, there was a great view of the old city rooftops and the Palais de l’Isle on the river. Staff were friendly and helpful. The location is perfect for exploring Annecy. Taxis can come to the hotel only until 11 am. I would stay here again, but in a different room.