Overall Ratings & Reviews Hotel City Central

Was good

The best part of this property was how kind the staff was. Everyone went out of their way to greet you and to assist you. One major thing that made the experience uncomfortable was how thin the walls are. Do not book this place if you want to actually sleep. You can hear everything in the rooms next to you. The building must be old and it can be pretty noisy at times. Some guests were up all night so we were as well. That is my only complaint.

Willingness of staff

Front desk Staff all helpful and friendly, especially Claudia and Janine.

I booked a room for three people, it had a double bed and a comfortable sofa bed, the room had enough space for us. Nice and comfortable hotel, great location close to the city center and near the train station. The staff were excellent and helpful. Room was clean and in good condition, good Wi fi and breakfast buffet was varied and tasty.

great breakfast, clean and very comfortable accommodations, great staff, and great not to be in the Inner Stadt (as nice as it is) but to be in a neighborhood in which many Viennese live and work. It gave me a richer sense of the city.

Great location and friendly staff. Excellent breakfast. Simple and small rooms but clean. Good value.

It was a pleasure to stay in the centrally located hotel. The rooms are comfortable and well appointed. The breakfast was good value and the staff very helpful and welcoming.

all good

I had a really good stay at the Hotel City Central. The location was just across the canal from the City Center, near the public transportation, my Hop ON Hop Off stop, & next the super market. The staff was excellent. Mr. Thomas who worked the front desk in the late afternoon/evening was great and very helpful. Mr. Rhinegald who worked in the morning was also very good & helpful. The breakfasts were also excellent. The only complaint I have is that you could hear the people talking in the neighboring rooms talking. I'm light sleeper and that was a bit of a problem. But overall, I really liked the hotel a great deal.

A great short break in Vienna at a very nice hotel. Great staff and older style hotel with great hospitality and breakfasts

Wonderful stay! The room was quite small but we really appreciated having AC. Breakfast was delicious!

The staff were very pleasant and patient when I raised an issue about a safe that did not work. I got a much better room with a safe that did work and I was very happy throughout my stay. The breakfast was excellent and the cleaning staff were very good, as were the front desk. I would thoroughly recommend this hotel to anybody visiting Vienna. Ideally situated for access to transport, restaurants and local sites of interest.

It was nice

Great hotel to stay in. Good vegetarian and vegan options for breakfast which is always good.

Lovely hotel which is very central - can walk pretty much everywhere and lots of nice bars and restaurants nearby! The rooms could do with a bit of an upgrade, our air con was a bit broken and very noisy in the night but we still enjoyed our stay here!

Walking distance to everything. Close to metro station. Very nice are.

Great location near the city centre and handy for the Prater. Room was very clean and an extremely comfortable bed. Morning buffet breakfast is substantial. All the staff are immensely friendly and very helpful. Loved the home baked cake at reception. Look forward to returning.

The staff was wonderful - so helpful and took time to explain directions to an international traveler who has no clue about the German language. I would definitely stay here again!

Excellent service. Our room was kind of dated. But lobby and restaurant were modern.