6.2
Pleasant
From 44 reviews
Cleanliness

6.6

Room Comfort

6.0

Location

8.4

Service and Facilites

7.4

Traveler Reviews Hollywood Roma

Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Do not stay here! Extremely rude customer service from lady at front desk. We paid the city tax in cash when we arrived, however, as we were checking out she tried to charge us again. We advised that we had paid, she insisted we didn’t and treated us as if we were trying to steal from her. Most horrible experience we’ve ever had. I could not believe that she doesn’t keep records of who paid, and treats customers like that. Also, THERE WAS NO BREAKFAST, hotels.com has incorrect information because breakfast is not provided. Rooms are old, outdated, but it’s a good location. I would advise to find a hotel in similar location, just not this one.
Read More
Selcuk
4.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

One building 3 hotel wi fi not working
Denize
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Maria and her staff were excellent! Our room was in the condos across the street from the hotel. Very secure. Very italian, which i like.
Verified traveler
4.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Cramped dilapidated room, door jam previously broken then covered with tape, not very secure.
John
2.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

The breakfast is minimal at best and only from 8 to 10AM. We booked a quadruple room and they cheated and gave us a double after we prepaid. The elevator is so small, even 2 people and a couple of bags would not fit. The bathroom door did not close and opening back fully, giving us zero privacy. The window in the bathroom was broken and fully open and when it rained the whole bathroom got flooded. Worst off all, when we mentioned these issues to the manager, he got all upset and in a very belligerent way demanded to know “so, what’s the problem”? We had a fantastic 8 days in Italy, but this hotel was the ONLY blemish. We ran out after 2 days and found a much nicer hotel just a block away on Principe Amedeo. Run away from this trash can of a hotel.
Read More
Verified traveler
6.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

It was an ok hotel, the location was perfect and we could walk almost everywhere
David
8.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

The hotel is located close to the station, with restaurants and some locally owned shops close. The front desk was extremely helpful to us, answering and making phone calls where required. We enjoyed our stay
Sergio
2.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

We had paid a full rate for similar rooms in the area. We got there 8:00 PM and they say that we had to call if got there so late ??? But if we do not show up we had to pay anyway. THEREFORE I DID NOT HAVE TO CALL!. They put me in a Hostal type with a common bathroom (bathroom for several people) Therefore I need a refund from you. Also: I had to leave a sample (stone) for somebody to pick up on Monday. They refuse and insisted. They took it but they throw away the sample. There is NO hotel in the world that will do that. These Italians do not have the sense of customer service. I request that you call them and stop doing business with them
Read More
Falco79AD
10.0
/10
Reviewed 535 week(s) ago

Expedia Group verified review

Our room was comfortable and clean. The hotel Hollywood Roma is well located near enough to near the Termini and walking distance to main attractions, yet in a quiet location, making for quiet and restful nights. The lobby and breakfast room are well looked after and comfortable. Owners Maria and Marco together with Vladamir, Elizabeth and Irene are the best. Friendly, helpful and attentive. We highly recommend staying here.
Read More
Andre & Carole
10.0
/10
Reviewed 537 week(s) ago

Expedia Group verified review

Maria, Marco, Vlad and Elizabeth are welcoming hosts. They care about their guests like family. They run a very tidy and efficient hotel. Everyone was very pleasant and helpful, with useful advice for visitors.
Verified traveler
6.0
/10
Reviewed 598 week(s) ago

Hotels.com verified review

If you're looking for inexpensive, basic accommodations, similar to a quite hostel environment then stay here. Yes there is no AC so buy a cheap fan. Amazing location.
Verified traveler
6.0
/10
Reviewed 706 week(s) ago

Hotels.com verified review

Small but clean rooms, not top standard but you get what you pay for. very good location. remember that the 2 € per person per day "City tax" is in addition to the rate given.
MUNEKATSU
icon-Leisure
Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Impressive staff!
Arturo Amador
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

.
NATALIA
10.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

В Риме были в первый раз, останавливались в отеле на 4 суток. Большое спасибо Светлане!!! Отношение к гостям прекрасное!!! Все объяснила, рассказала, нужен чайник - дала, после завтрака с собой пакет собрала! Белье и полотенца меняют каждый день, надо было 2 покрывала и 2 простыни, пожалуйста, для 2 звезд - впечатляет! Отель рядом с вокзалом, 3 минуты, везде, кроме Ватикана, ходили пешком. Сам отель требует ремонта, но все работает, температуру в комнате ставите сами. Наша поездка была экскурсионная, и мы обошли очень много достопримечательностей, благодаря удачному месторасположению. Рядом большой супермаркет, есть оферты по многим товарам. Единственный минус - это завтрак континентальный, выпечка, хлопья, нет каши, сыра. Но общее впечатление это не испортило. Еще раз спасибо Светлане, зарегистрировала на рейс- онлайн и распечатала билеты, а то пришлось бы в аэропорту платить 30 евро, у кого не было распечаток, отправляли их делать.
Read More
Verified traveler
8.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Ich hatte ein ruhiges Zimmer zum Innenhof. Ein Frühstücksbuffet ist vorhanden, was nicht unbedingt üblich in Rom ist.
Irena
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Super lokalizacja wszedzie blisko pieszo. cena tez rewelacyjna. Polecam
Jenni
6.0
/10
Reviewed 434 week(s) ago

Hotels.com verified review

Location was handy considering Termini station was close. It was quite loud, you could hear everything from the hallway so recommending ear plugs. Didn't get receipt of the city tax which was paid on arrival, so almost had to pay it again when checking out because the staff didn't communicate with each other. The wifi was good. Breakfast would have cost 5 euros, so didn't have it. There was no problem with storing the luggage after check out. The hotel is doable if you only go there to sleep.
Read More
STEFANO
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Due notti. Poco per valutare a fondo.
Larisa
8.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

учитывая сочетание цена/качество вполне разумный вариант.
Number of reviews per page
20
40