Best location and good buffet but room smells of sewage.Elevator broken so had to carry luggages from 3rd floor down.Good for overnight stay but not long term in my opinion.

De las noches que estuvimos no funcionaban a menudo el elevador y el personal no es cordial.

As a High Tier Expedia member and more than 15 year using Expedia I ask my self how serious is to keep this property which a 8 scores in 10? This was my 35-40 maybe hotel booking through here .. and this is the worst I ever been. Besides be in a centric place in Zaragoza and look nice from outside , is not the same when you just walk in . Hallways and room stink , they don’t used any sense spray . Bathroom smell bad .They change my room after complaining but just get better view because any thing else changed .Amenities are not and good . Front desk employe was very rude . Don’t came here if you want a good experience !

The hotel bathroom had a bad design and the shower door was terrible. The mattress and pillows were EXTREMELY HARD! The staff was friendly and very helpful.

Nice breakfast area and well service. Hotel is very well located.

Great location, facing to main attractions but still keeping quiet at night. Hotel is clean and comfortable, stuff is very friendly, special thanks to Reyes and Alberto, gave us very kind of help. Zaragoza is a wonderful place to visit, highly recommend to everyone.

No hay amenidades, solo jabon. El hotel es esplendido. Muy buena ubicacion, muy rico y variado desayuno, el personal muy atento y servicial

The staff and the breakfast were excellent. Location terrific. But the hotel is worn and old. Needs refurbished.

Amazing view right out of window, superb location, tidy room, hearty breakfast and welcoming staff.

Book a city view room for the perfect “ Room With a View” experience.

The entire hotel and specially the rooms STUNK like sewer, coming from all the pipes. All we got was a 'I am sorry about that' from the front desk. Definitely would NOT recommend.

This is one of my favorite hotels. The location is excellent. Staff was very friendly. The rooms were clean and semi luxurious. The price was good. I would definitely stay here again. Anthony R. Davidson Local Motion Realty, LLC

Great location

Everything was spotless

Good staff, clean rooms comfortable bed and a great location

Let me tell you: about two days before my arrival to the hotel, for some reason I was reading very bad comments about the conditions of the hotel and the rudeness of the staff; however everybody coincided on highlighting the beautiful views from the hotel… I got a bit concern about what I was reading but it was too late to change. Well, guess what? My experience was totally different! I did not get a view, probably because the type of room that I booked, actually it was the worst view to an interior patio, but in compensation I found very kind and helpful staff and a very functional and clean room, a bit simple but all was in great condition and working! So, it has been a great experience! The hotel is the best located in Zaragoza and definitely I will book again this hotel😎🇪🇸

The hotel was comfortable although no frills. The location was outstanding, right on the main plaza, making sightseeing by foot very easy. Lots of great dining options were within just a few minutes of walking.

Broken elevator, weak AC, dated rooms.

Deben mejorar el servicio al cliente

Great location, good breakfast