Overall Ratings & Reviews Catalonia Punta del Rey

Lipstick on a pig. Very old facility. Air conditioning did not work,tv was not working properly, patio door is worn out did not lock.

The place was not like the other catalonia’s id been to. The food was horrible and the pool was so small and too crowded.

Ok

LOVE MY STAYED AT THE CATALONIA RESORT!! GREAT STAFF!! GREAT VALUE FOR MONEY!!

Nice location and view from the room

Nothing really special about this property. The rooms were out dated.

Very nice pool and great staff. Even the “renovated” rooms are very dated, the towels are super thin and some have holes, the food is terrible. Overall, it was ok as it was only for one night and the price was cheap but it definitely doesn’t feel like a 4 star hotel.

We stayed here for an overnight and it was so lovely! There was a view to the sea, private garden, amazing breakfast and pool access. They also give an option of an 'all inclusive' package for only 20 euros more than what we paid originally. The only downside was that instead of a queen, full or king bed, they gave us a room with two singles pushed together. This was slightly uncomfortable, but overall, I would still come here and stay again! 8.5/10 and service and cleanliness 10/10!

We stayed at the hotel 12 nights 27.2 - 11.3 without a car. Poor location. It's 20-30 mi by bus. The bus stop is close to the hotel. Overall- This hotel is like a market. They have organized groups; in the period of our stay, they had 800 people. The noise was terrible, in the entire hotel, in public places and in the rooms. U can hear the music and noisy drunk people, and the walls of the rooms are thin, so u can hear the people who stayed next to U. The service was bad , the receptionists had a lot of work, and they were nervous accept Jacobo who was great, gave us good advices, searched for answers on the relevant sites, printed the information for us, and was kind . The overall attitude toward the guests is bad The room and the hotel was not well cleaned. It is 4 stars hotel but not really deserve this title. The towels are old and thin, no tissue, no conditioner, no body lotion ect.. no minibar, for the safe they demanded extra pay although it was written that it is part of the room U paid for, no coffee machine or kettle for hot drinks. Good things: big room. The food was good and varied, although not gourmet. The dinner cost only 14 Euro per person.

This is operated as an inexpensive all inclusive, not well-suited for general hotel guests. It was very noisy and crowded. No coffee in the room or available other than instant from a machine in the lobby or by purchasing a full buffet.

Amazing views, warm outside pool, big and varied breakfast for only 10€, big and confortable bed, big tv in the room, nice and calm residential area, beach just a few minutes walking... Very nice stay at Catalonia Puntal Del Rey. Coming back for sure.

Sos no recommend , staff ok , old rooms, damp smell, broken and dirty air, broken floors, damaged curtains

Food almost cold and kept waiting for cooked breakfast

Spent only one night but enjoyed my stay except for one lousy neighbor

All in all a disappointing experience. Kind staff at the reception, that is the only thing I would remark positive. Small lifts to the floors, always crowded and slow. Very uncomfortable beds. Noisy fan in our first room, a bit better in the second one. Furniture in side the rooms from 1970's and in a not very good condition. Noisy nights due to other guests parties in the hotel pub/bar...

It was ok for relaxing but they need to improve the food they serve, as it is not as good as a 4 stars hotel serves

This hotel (which is actually north of Candeleria proper) is a solid 3.5-star accommodation, with on-site spa, fitness, restaurant, bars, swimming pool, laundry service, in-room A/C, safe, terrace, and bidet. It is a bit on the older side, but definitely not run down. The clientele tends to be retirees from Spain, UK, or Germany. The entertainment is geared to this demographic, and is understandably campy. The food, for the most part, is very good! Try the tasting menu, too! It's a small upcharge, and worth it. The grounds are very clean and the eco-garden and waterfall is actually quite impressive. Plenty of places to lounge around outside. Across the street is access to the sea. A short walk South takes you to the boardwalk and the sea and more black snd beaches. If you want a drink or a meal offsite, there are lots of good options. There is an ATM right up the street, a 24-hour convenience store right next door, a supermarket a few blocks away (El Mercado) with everything you could need at very good prices. If you must, there is a McDonald's further up the street. Bus stop is just north of the hotel. Plentiful rental car place. I personally think this is a great base of operations for a Tenerife adventure. It's easy to get to by bus or taxi or rental car, and it's relaxing and full-featured.

It's a really nice and clean hotel, perfect for a relaxing holiday. It is true that there is not much to do nearby, however we found a nice bar and Santa Cruz is just a 10-15 min drive away. The food was good and changed daily( we had half board). I also liked that you could swap the dinner for lunch. The room was nice and cleaned daily. The only problem we had was that the room we were staying in was freezing at night. The hotel has no heating(which is understandable) and the balcony door was not closing tight enough to preserve the heat in the room. However the staff gave us spare blankets to keep us warm which was helpful. The staff are all nice and friendly, and speak english.

Hotel stuff very friendly and helpful

The hotel is located in a quiet, non descript residential area with a power station, motorway and cliffs in one direction and a black beach 10 mins walk down a steep hill in the other direction. However, the bus that stops outside takes you to the capital Santa Cruz in 20mins and the quaint town of Candeleria in 10mins. Rooms were noisy (thin walls), I found hairs in my bedding and the floor was dirty. The bathroom was clean with a hot and fairly strong shower. Staff were standoffish but helpful if you persisted. Good sized pool, nice balcony and a club for children but overall not somewhere I would revisit.