Amazing value and within walking distance for everything we wanted to see!

Staff were unprofessional and hard to understand them. The room was unclean. Until now they haven’t returned my hold deposit for iron that I borrowed.

We would have enjoyed our stay here but we are older and we just couldn't manage the steep stairs that lead to reception and then to our room. We needed to have an elevator available or a building with more standard stairs.

Very friendly and easy, nice hotel and stay

Good location breakfast nice helpful sraff

The location is very central to the museums and canals. The room was very small. Housekeeping was hit and miss. Breakfast was good. The hotel manager was very helpful.

My first time in a European style hotel, as well as a discount hotel, gave us exactly when we needed with no fuss. Bedspace for 2, shower, mirror, hair dryer. Shower drains slowly and floods the floor a bit.

A bit hesitant because of the negative comments ive read , but if youre looking for something clean , comfortable and safe on a budget this is the perfect place . I dont have anything negative to say , yes be aware they're stair like everywhere else in the Netherlands its very typical on original buildings. I was a female solo traveler stayed for 4 days and I felt very safe . And the breakfast was very good .

I was unable to check in for my stay as my flight was cancelled due to weather conductions. I asked for a refund which they said no to which I understand to a certain extent. However, I asked if I could simply come the next weekend with the same dates and they utterly refused. When I tried to call to talk about it, the man on the phone spoke to me with so much disdain in his voice. He acted like I was dirt and told me to go send and email as couldn’t be bothered to help me. Do not book with them.

The staff was very accommodating and friendly. Will def come back again. The beds were so soft

Good

Nice reception people and close to everything but it is only 2 positive things i can say. Room is as basic as dormitory rooms in my student years. Maybe yard rooms are quieter but mine had a tram noise and street noise. I highly recommend to rent something a bit farther from the city center for the same money. I had 2 nights of none refundable stay. Otherwise would move out after first night experience.

Good location

Stairs step is too high

Steep narrow stairs. A real killer to get up and down to third floor. Staff took my case up, but I really struggled getting down with it and going up without it was bad enough.

Was a great deal for the area and loved the location

The stairs getting up to the room felt unsafe. There were so many steps and they were so narrow. I was worried I would fall everyday. There was also a distinct smell in the room of smoke that wouldn’t go away. Since we were on the top floor, the heat made the smell worse. The beds were not comfortable and very narrow. You couldn’t even turn over without almost falling off the bed. When entering the building, there were homeless men sleeping on the stair entrance blocking exits and entrances. The breakfast area was also extremely hot which made it unenjoyable to eat there. Would not recommend the coffee there. Only plus was grocery store nearby.

The staff was very kind and welcoming, breakfast was simple but delicious and the location of the hotel was very convenient.

The minute I walked in I spotted the huge yellow cat meandering the floor. I panicked, I am deathly (epi shot) allergic to cats. Then we were led up the narrow stair case to our room and I nearly cried. Many weeks and seven hotels throughout Europe and this one was UGLY. Think motel 6 1970’s at 40x the cost. But. It was the most comfortable bed and pillow of anywhere we had stayed. The location is amazing. And the desk people were really nice. Four days and I think all the maid ever did was drop clean towels on our beds. And breakfast was so so. The heated milk and cereal milk were always the same luke warm temperatures as each other and evidently, the customers lost their toaster privileges. The pictures look far better than reality.

Firstly, I'll start with the good. Service was friendly, and the continental breakfast was filling. Secondly, in terms of location, this place is right by a tram stop, and above a supermarket. So if you are on a tight budget, that could work for you. In terms of physical access, you will need to be able to get up steep stairs, twice in some cases. If you are disabled in any significant way, this could be a challenge. We got into our room, which was serviceable, but not very clean. The furniture is cheap mdf stuff. Drawers had trash in them from the previous occupant, and the sheets appeared to have nail varnish on them, and little bits of black stuff. We asked for the sheets to be changed, and were told housekeeping had gone home. I said I didn't mind changing the sheets and took a fresh set upstairs. Not ideal, but fine. Towels clean. The TV worked fine, but could not be cast to. If it had had that feature it would have been more useful. The radiators were off when we came in, and we turned these on in the evening on the second day. Without doing this, the room was cold. When they were on, they were linked to a central timer, so we had a couple of hours of heat, and the room was cold again in the morning. There was no hot water, in the shared toilet or in the sink in the room. This is a basic and we were disappointed by this. If you are looking at this hotel due to financial constraints, just be warned you will get what you pay for. Set expectations accordingly.