The location, staff and breakfast were great. The room, a quadruple family room, was good. The only problem was the smell in the toilet. The toilet and shower room were clean (having checked the obvious areas) however there was a smell of stale urine. It could do with refurbishment as it was quite dated.

Room ok. But bedsheet has some stains on. Good location. Staff friendly

The booking was not organised well by Expedia for my little child, although I paid for it. I was very tired but I was waiting downstairs due that disaster. Finally, I signed many paper work due to breaching the safety regulation because the room was not prepared to accommodate a child. So I risked my child's life.

Nothing to special

Lovely helpful staff. Always greeted with a smile.

The room is small and cramped but the breakfast is ok. The worst thing about this hotel is that for a four nights stay, they don't change towels and each person is only given one bathing towel to use for the entire four nights stay. One receptionist lady from Bulgaria was rude and very unfriendly.

Good friendly breakfast was good.

Value for money cheap no frills

Room was very dirty , old plasters on bedside table , dust everywhere . Needle caps under bed. Bath room in very poor condition with toilet roll in tap fittings. Breakfast was only available at the later time as already booked up so too late to use due to our plans for the day .

Perfect for central London and Paddington. Beds were comfortable, room was clean and Andrea who welcomed us was super helpful. Bathroom was tiny but it served its purpose. Free continental breakfast was welcome. Wifi worked well. Would definitely return.

Clean and helpful staff

Limited

Friendly, helpful staff. Clean room with all necessary services. Warm room but controllable with an opening window to allow some fresh air entry.

Great stay thank you

Breakfast was good. The room was small but cosy, except for the bathroom which was very small. The stairs up to the 3rd floor were tight and hard to manage a suitcase.

We found places for dinner very near by. Room was clean and tidy. Staff very helpfull and informative.

Very friendly staff. Single room was very clean. Bathroom was small, but fine for short stay. Breakfast included, but only a basic continental, but still good for £ of room. Only a few minutes walk from Paddington Station and tube connections etc. Overall at this price point, the hotel is ideal.

Rooms was small not as shown in pictures.

Nice little hotel, very friendly staff! Rooms were sufficient for our trip! Basic breakfast but very adequate and filling

Breakfast was great, location was ideal but The bathroom was TINY, smaller the that of a cruise ship. If you’re traveling with more then one other adult it’s a tight fit for 3 in a single room. After day two of towels not drying all the way they got funky smelling so we left them on the bathroom floor assuming the advertised “housekeeping” would replace them. However when we got back to the room the towels were still on the bathroom floor and a note stating it was £1 per towel replacement if we needed new ones. So if you stay less then 5 nights don’t expect to get new towels without a charge. Other then that hiccup the location and breakfast was the best it had going for it. I personally wouldn’t stay there again.