Overall Ratings & Reviews Couvent du Franciscain

Mein Aufenthalt in diesem Hotel war leider nicht ganz so angenehm, wie ich es mir erhofft hatte. Positiv hervorheben möchte ich jedoch das Personal – alle Mitarbeitenden waren äußerst freundlich, hilfsbereit und zuvorkommend, was ich sehr geschätzt habe. Leider gab es einige Mängel im Zimmer, die den Komfort stark beeinträchtigt haben. Die Sauberkeit ließ zu wünschen übrig: Es gab Flecken auf dem Kissen (braun), der Bettdecke (rosa) und sogar auf einem Handtuch (blauer Fleck). Auch die Wände waren sichtbar verschmutzt, und an mehreren Stellen blätterte die Farbe ab. Die Ausstattung hatte ebenfalls einige Schwächen. Die Klimaanlage bzw. Heizung war sehr laut, sodass ruhiger Schlaf schwierig war. Der Föhn fiel alle 10 Sekunden aus, was das Haare trocknen zur Geduldsprobe machte. Zudem gab es kaum Stauraum für Gepäck oder Kleidung, und der Rollladen ließ sich nicht schließen, was besonders störend war, da das Hotel sehr hellhörig ist. Insgesamt war der Aufenthalt nicht optimal, und ich würde mir wünschen, dass das Hotel mehr Wert auf Sauberkeit und Instandhaltung legt. Mit ein paar Verbesserungen könnte es deutlich angenehmer werden – das tolle Personal hätte es auf jeden Fall verdient!

The room (#35) was ridiculously small so much so that you had to practically climb over the bed to get to the other side. It should have been a single occupancy with a single bed, definitely not a double. We had no hand soap or body soap. We could have called the front desk, but you would think those items would be checked between patrons. I would not book a room there again, especially for the price!

The staff was very friendly and helpful.

The rooms are incredibly small and the bathroom is even smaller.

This is a hotel in an old convent and it shows. The rooms a tiny like a nun’s chamber. The walls are thin so you can hear the neighbors praying LOL. The location is away from the hub bub of the city but you can hear the street.

Hotel had a great location to get to the Christmas Market. Pre-arrangement for parking was the only set back, but that would have nearly impossible get due to the Christmas Market happening, reservation would have to have been made well in advance. The parking platz recommended by hotel was just down the street, very convenient and close by. Check-in was a breeze and the room, although small, it was comfortable for an overnighter.

Good for a stop over. Close to the centre, secure parking and friendly, helpful staff. Clean and comfortable so good value for money.

It’s a great location for being close to the city centre, without being too close. It’s walkable, has secure parking nearby and the rooms are satisfactory for a few nights.

Great location. Easy walk to restaurants, shopping.

A convenient location to attractions

Very clean hotel in all areas. Breakfast beautifully laid out and good selection. All staff that I encountered were most helpfully and friendly. Room was a little small but always well serviced.

We had a very special request for breakfast and the staff really helped us out! Outstanding service for our small group and very much appreciated!!

Parking was inconvenient. Hotel very nice, well renovated.

The staff were really nice, brilliant location, we used the car park which was not far from the hotel. Room was very small but clean and tidy. Nice continental breakfast. The downside was that the aircon wasn’t working and we weren’t told until we arrived, however we were given a fan, and a discount because of this. I was still really hot and I didn’t sleep well but my husband slept perfectly fine. Had I known beforehand I would probably have booked elsewhere.

Good location for exploring Strasbourg. The gentleman on the desk is very welcoming and helpful. He recommended a very good restaurant in the centre. If you are travelling by car, the off-site parking is a bit of a pain to get due to Strasbourg's one-way system and random road closures. The air conditioning was out when we stayed, so we didn't have to pay the €15 for parking and were provided a fan. The room was a good size and clean though a little bit tired as you tend to get in city hotels. I would stay here again.

Wonderful space and convenient location. Well within easy walking distance to the major sites and restaurants. Staff was very friendly and helpful. Simple, clean rooms. No fluff, yet worth the price.

Very unique dining room in the basement. Walking distance to old city of Strasburg.

Nice 3 star hotel, approx 20min walk to all attractions. Comfortable beds, nice bathroom. Great staff. Supermarket 2 mins away. Although we didn't have breakfast, it did look lovely and nice room. Overall very enjoyable. 👍👍👍

We were very pleased with our stay. The room was as expected. We especially enjoyed the breakfast.

It was disappointing to learn upon arrival that parking required a reservation… we did not see this included on the site, and it meant that we had to go park at a mall. True, it was nearby, but nevertheless, in the rain and cold, it wasn’t desirable. The location was good, and easy walk into town. there weren’t a lot of restaurants in the immediate vicinity but, of course, heading into the cathedral area, there were plenty. I must say it was quite difficult to find the entrance to the hotel, because it looks like we were turning into a driveway.