8.4
Very Good
From 368 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Traveler Reviews Promotel Carros

Number of reviews per page
20
40
Top reviews
Omar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hostel, great service.
Patrick
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really nice welcome by evening staff. Clear information. Car charge on parking possible. Room / bathroom ok but could be cleaned better. Breakfast good. Swimming pool great. Goodbye staff indifferent, no questions about if the stay was good or not.
Behnam
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This 3-star hotel feels more like a no-star hotel. Basic essentials such as a fridge or a luggage rack in the room were missing. The bathroom smelled like sewage, and the carpet in the room was extremely dirty. I had reserved the room for two nights, but due to numerous problems, we were only able to stay one night. When we checked out early, the staff didn’t even ask why we were leaving or if there was a problem. They are currently building a second swimming pool, which seems unnecessary. The hotel management should focus on addressing basic needs and improving the existing facilities before investing in additional amenities like another pool. We will never come back to this hotel, and I do not recommend it to anyone.
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Christina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Pictures of property looked nothing like the room we were given. We were put in a very creepy, outdated attic room with 3 bedrooms and two bathrooms. The pool was the highlight of our stay. The dinner and breakfast were good as well and the staff was fairly nice. The location and exterior were very strange. I wouldn’t stay there again if you paid me to.
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Bassam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great
Hong Yu
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Hotel was way out of city. Restaurants are rare so better buy the hotel breakfast. Rooms are crampy although I booked 2 double beds.
caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

We would definitely come back to this property. We enjoyed our stay. Great restaurant, lounge and breakfast. Staff were always friendly and helpful.
Chantel
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Friendly staff. Dirty must smelling room. Black mold in shower. They could throw some thick bleach down if they cared enough to. Also nothing to see at breakfast.
Mark
icon-Business
Business
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Great hotel no complaints apart from the breakfast was very expensive
Marta
8.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Hotel was in a convenient location for us Room was spacious and clean; nice swimming pool and good breakfast
Jarom
2.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The second we walked in, the staff was rude. No greet, no smile, he looked grumpy and had a bad tone, seemed like he didn't want to be there. It was a very uncomfortable experience right from the start until the end. Breakfast looked like egg porridge, watermelon was almost frozen, and the bacon was undercooked. Only thing decent was their coffee machine. The location was far from everything. If you want to go to the airport by public transportation, be prepared to pay $70 Euros for Taxi and $50 for Uber. The bathroom had MOLD on it! and the sink was very slow draining and smelled like manure. They probably have a problem with their pipping. Also, when we arrived most of the lights were off in the hallways. We believe they are trying to save money by lowering their energy costs. We had to turn on our phone flash lights just so we can find our way to our room and find the key hole. We stayed here just for a night as everything was sold out due to a last minute booking. The absolute worst experience in accommodation for us, we could not wait to leave this place! Place felt dirty and made us feel dirty. BEWARE visitors!! I wish I read this review before we booked!
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CS
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Very basic hotel.
Karen
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Little out of the way but we hired a car and got around ok
Jessica
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

This is a 2 star quality. Stains on the walls and outdated decor. Does not feel very clean. However, free parking and WiFi.
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Rooms were dated but beds clean and comfortable. Breakfast was very basic and poor quality Pool area was nice although the pool was very cold and not cleaned after rain storm. Overall not bad for a quick pit stop at a reasonable price for the area.
Robert J
6.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Just fine within hotel grounds... occasional insufficient parking... breakfast underwhelming (hot food). Tired decor and smell. Pool great but cold. Gym ok but needs air con and water.
Farouk
6.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Hotel is old and in serious need of refurbishment. Staff were ok.
Angela
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Nice pool area and meal in restaurant fine, was not told at check that breakfast was included which was a shame, as I missed out.
Per
6.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Breakfast runs out fast, no refill... Surroundings is not fun. You stay to sleep and then go to Nice. To sleep is good.
Brian
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Clean & tidy. Upstairs corridor dark. Noisey road to front. Rooms adequate. Beer expensive. Breakfast excellent.
Number of reviews per page
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