Overall, Hotel Imperial is a very nice hotel, both the rooms and breakfast were good. Although, it was a comfortable stay, the receptionist Ioli was very rude. We were given a room that smelled of smoke. However, we requested a smoke-free room when we reserved a room. She refused to change the room. She ended up giving a new room after giving us a hard time. She was also caught talking about bad about us with her other co-workers in Italian. Since, we are spanish we understood because of the similarity in language.