Hotel was very clean. Shower was excellent. The hotel information should have provided instructions for the heat (which was more than sufficient). They use radiators (covered by the window curtains) and there is a tial and error period to get it just right. The breakfast was okay - better than some but not as good as others we've been to. Staff were very professional and responsive. Beds were super comfortable (pillows were okay). Definitely deserving of their 3 stars.

Great location if going for the Xmas market area. Superior Hotel room was spacious and the balcony to the garden area was a nice bonus. Great breakfast buffet option available with a variety of options. Staff was friendly and available 24 hrs. The young gentleman at the front reception was especially helpful! For the price, you would expect more updated rooms but still a decent option.

The hotel is in a very convenient location and the Christmas Markets were a short walk. Good buffet breakfast.

The room was spotless, the breakfast was brilliant and all the staff were pleasant and helpful. The location was brilliant. 5 mins from the underground, 10 mins from the main Christmas market and about 20 mins to walk into the central shopping area. There are lots of restaurant nearby to choose from too.

Nice big room centrally located. Great service. Great Breakfast. Easy parking. Stay here a couple of years ago. plus this current trip. Would definitely rebook for any trip to Vienna.

The staff were very warm and helpful.

Nice 3* hotel in a good location. Room was large, amenities were good. Would stay here agin

The room was spacious and clean. The staff were lovely, really friendly and helpful. Breakfast was amazing!

Very spacious room in excellent location near Rauthaus. Very walkable area to Christmas Markets. Friendly staff, great breakfast, wonderful shower in huge bathroom. Close to restaurants, stores and cafes. Bed was a little hard for my own liking. In room coffee/tea/fridge was appreciated. Highly recommend this hotel.

The room was clean however the water was draining slow in the shower and when we went downstairs to tell the front desk the lady rolled her eyes. The next day while taking a shower the bathroom flooded. The younger gentleman with dark hair was very helpful and had it fixed. Most of the staff do not speak good English but the younger dark hair gentleman did.

The hotel was only a 10 min walk to the Xmas which was very good in comparison to the palace one. Hotel good value for the money

Everything was wonderful! We will stay there again if we are ever in Vienna :)

Lovely clean hotel. Ideally situated for Xmas markets. Breakfast really good, plenty of choice.

Good location ( 4 minute walk to Rathaus) friendly staff, our room is big with high ceiling and clean, breakfast has excellent selection

The hotel is in a good location and walking distance to the Wiener Christkindlmarket.

Clean and spacious room Excellent breakfast. Plenty of eateries nearby

Really nice room facing the court yard. The rooms are large by European standards and the quiet balcony is quite refreshing from the hustle and bustle on the streets.

Old fashioned hotel but spotless and clean , good breakfast and friendly and helpful staff. Could do with updating but not a big issue

Tiny rooms but clean and efficient, 10 min walk to the heart of Vienna.

Great hotel and very close location to the Christmas market. The heater in the room was either broken or turned off. It was a little bit cold.