Location was amazing! Room was clean and very comfortable. Absolutely loved the rooftop balcony and view of the Duomo from there. Staff was friendly and again location was the absolute best! I would definitely stay here again!

Amazing staff. I unfortunately had my phone stolen upon arrival and when i checked in and mentioned it to the reception. Joseph immediately offered to walk me to the last pinged location and even walked me to the police station and explained the situation to the officers for me through the language barrier. On top of that the room was nice and comfortable and in an amazing location, perfectly close to everything.

I can not say enough good things about this hotel and our 16-day stay! Giuseppe and the other front desk staff went out of their way to help, provide recommendation and help when my husband got sick. Thank you so much! Many folks have commented about the stairs. But the climb (there are 67 to be exact) may leave you breathless, but is to be expected given the age of the building and we opted for the stairs to be SO centrally located. We walked EVERYWHERE during our stay and found it easy to navigate. It's about a 20-minute way to the train station and so easy to get to ALL the museums and the view of the Duomo (from our room as well as the rooftop terrace) make the climb SO worthwhile. We found the shower to be small, but also discovered that this is often the case in Italy and it was workable. I appreciated the bidet and the heated towel rack and the ability to open both the bathroom and bedroom windows. The rooms are good sized, but a little dated. No big deal for us. We appreciated the coffee, juice and water machines as well as the morning cookies and being greeted with bubbly upon our arrival. Thanks Giuseppe and the whole crew for making our time so memorable.

The service staff was very helpful and courteous, the hotel is near a lot of really nice sites.

Room was good and location was great everything was walking distance. It’s outside a very lively area of town so keep that in mind if you want a quiet place. However noise is super suppressed since we are on the 3rd floor. Overall a great stay and the included coffee and juice machine was a big win.

Booked this hotel for the view on the rooftop and it did not disappoint. Also great loccation.

Petit hôtel surprenante, dans tous les sens du terme… Positif: La location est géniale: près du Duomo, le rapport qualité/prix est bon, l’accueil est chaleureux et très cordial, la terrasse est super, les chambres sont propres, on peut se servir du café et des jus à volonté jour et nuit. Les moins: 67 marches à monter dans un escalier peu invitant (merci de l’aide pour monter les bagages), le mobilier date, l’insonorisation entre les chambres est minimale (merci pour les bouchons offerts gracieusement), pas de personnel durant la nuit (merci pour les indications claires en cas d’urgence). En un mot: hôtel correct qui s’apparente plus à une auberge de jeunesse. Ceux qui aiment le genre, avec des moyens financiers limités, seront plus que satisfaits.

Stay was great. Location was great. However, no one told us that the Hotel was on the 3rd floor with no elevator. Staff carried up the luggage, but for someone with leg issues, this was a problem.

The staff was so amazing, the proximity to sights was so great, the roof top terrace sublime.

The location is excelent. Very convinience.

If you don’t mind and are able to climb 3 flights of stairs and are not looking for extra luxury..this hotel is great!!..loved it and I would stay there in the future for sure!!!.

This place was great! Pretty centrally located for all the tours, about a 15 minute walk to anywhere you want to go. Staff was excellent! So helpful wherever I needed help or just had questions about Florence. Nice little breakfast area so you can have coffee and a baked good. Only downside was no elevator and it’s on the third floor so there’s stairs but what can you expect from a build built in the 1600s. If I ever come back this will be the hotel for me

The staff were super helpful and informative. You really need to know that the three flights of stairs with no lift is hard work with a suitcase! Staff did offer but we thought we’d be okay (we made it but only just)! I’d only put one guest on the booking by mistake but luckily they could accommodate us both and didn’t charge any extra. So helpful and gave us lots of tips about where was safe and the main attractions. The room itself is basic but it’s good for a base to get your head down. The roof terrace (up more steps) is small but has a fantastic view.

The Cardinal was nice! The room was clean and the rooftop view was incredible. Highly recommend.

Although there was no hot water (an issue they were working on), as we were only booked in for two nights we chose to stay even though they offered us to cancel with no penalty. Honestly it was so hot out that a cool shower was perfect anyway. The staff were so kind, friendly and helpful that I would recommend staying here to anyone. Secondary, the location is absolutely perfect. Close to everything you’d want to see.

Convenient location, clean and well kept and the staff were extremely knowledgeable and friendly. Roof top patio views are incredible.

Great location, walkable to all main sites. Beautiful rooftop terrace. Clean and safe with friendly staff.

Comfortable clean room with original ceiling from 1611, unexpected complimenary prosecco, crossaints, coffee and juice machine despite not paying for breakfast. Good view at rooftop terrace, nice staff and perfect location.

The staff are fantastic and were always a pleasure to interact with. The location is right in the historic district so most historic landmarks and shopping are easily within a 15-20 minute walk. It’s also similar distance to the train station. There are quite a bit of stairs and no elevator, but you are staying in a historic building, so we understood this. The rooms are somewhat dated and the colour scheme could use an update, but again, it’s a historic building and we weren’t there to see the colour scheme of the hotel room. The 360 degree, unobstructed view from the rooftop terrace, was phenomenal. It was the best place to have a nightcap at end our day!

good