9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Traveler Reviews HF Fénix Porto

Number of reviews per page
20
40
Top reviews
Hilario
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Massive rooms, tasty breakfast, friendly staff and very clean
Dianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very good stay
Erez
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent and very helpful staff. My luggage was delayed by the airline, and the team assisted me in contacting the airline’s lost and found, retrieving my bags, and getting the essentials I needed for the first couple of days. The room was clean, the bed was large and comfortable, and the location is central, with a shopping mall and plenty of restaurants nearby.
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Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms and hotel all round was extremely clean. The room felt like a brand new renovation. Staff were super helpful and friendly. Breakfast was good with a variety of options. There was a great selection of eateries within walking distance of the hotel. Would absolutely give the hotel 10/10.
Oscar
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and spacious room, friendly staff and great breakfast. Excellent option to stay in the city. Is not close to the centre, but you can move easily by foot or using public transportation
Shafin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice stay however our bathroom sink smelled bad and air conditioning did not work properly
Liz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Budget room so view into a void without sky. Clean and spacious, quality shower. Staff friendly and helpful.
Elina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Parking was as bad as everywhere underground: extremely tight! At 15€/night that should be a little better. It was nice to have a large bottle of water daily, being a VIP from Expedia. The breakfast was OK. Small, but enough. The staff was mostly good, just very slow at everything they do. The room and beds were good and comfortable. The area is a bit sketchy due to a large migrant population being constantly on the street doing nothing. However, it is within walking distance to the shore, shopping, etc. Overall, nice and would stay there again.
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Close to city, very good for price, excellent breakfast, room very good and clean. Staff very helpful.
Genadi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Completely satisfied, highly recommended .
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful spot. Well located to all amenities and beautiful rooms
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good hotel. Lovely spacious bedroom. Breakfast very good. I little out of centre but worth it.
Alan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Wonderful hotel amazing service and only about 1.5 miles from the centre of Porto. Truly magical
calin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean, good breakfast.
Rahman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.
MARIA
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Clean room with mini bar and free bottle of filtered water.
Turcotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A little far from old porto still walkable
Samuel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Toilet was broken, sink was leaking water, the shower was open one side and had water leaking out. There is a cemetery as the view, the elevator and lobby was extremely loud. The staff were not friendly and wouldn't greet us when walking by.
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping
David
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The little things … No ice machine The card reader on the vending machine didn’t work. The bathroom door is glass (frosted but with clear streaks going through)… when my daughter was in there we couldn’t answer the door. Initially the bathroom door didn’t even close all the way … after a few calls they came up and fixed it.
Number of reviews per page
20
40