A beautiful spot on the water. Breakfast area was lovely. You could sit at the windows looking over the canal. Our room was very nice and staff kept it clean and fresh each day. Lovely big shower. Staff responded to concerns quickly. They were not able to fix our tv for us (but we didn't really spend time in the room anyway). Breakfast staff was friendly although the night time person at desk for key retrieval was not friendly and was always 'screening'. Also please ensure you have the city tax payment in cash on check out, as we were not allowed to add it to our bill and pay it on our card (although we did do that in Verona). The ATM in the hotel charged an exorbitant exchange rate for the cash payment. Overall, we enjoyed our stay and would recommend this hotel.