8.6
Very Good
From 171 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.0

Service and Facilites

8.0

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Traveler Reviews Villa Volpi

Number of reviews per page
20
40
Top reviews
Bob Camille
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The location and views of the Villa Volpi are breath-taking. If you are looking for a quiet place to recharge this is the one. The pool was well maintained and the kids loved it. The room was very spacious and clean, but some upkeep is needed. The shower is wood panelled and the wood was all mouldy in the corners. Most light bulbs in the property were not working and would need changing. This was particularly annoying in the bathroom, where only 1 of 4 lights was operational. The big downfall of this property however is the host and the restaurant, and please bear in mind this is a 4-star hotel. The host is a bit of a hit and miss. One day they were chatty and friendly, the other day they barely noticed or greeted you. The waitresses in the restaurant were lovely and tried very hard, but an obvious lack of training made communication and service at times chaotic. What really spoiled our experience however was the restaurant. As the hotel is somewhat remotely located (20 minutes car drive to Lucca), you are likely to eat in the hotel. The menu did not change in 4 days, and as there is only a limited amount of choice, it very quickly becomes repetitive. The food was OK, but not 4-star worthy. I had the impression that many dishes were heated in the microwave and given how soggy the potatoes and pasta was, I seriously doubt they were freshly prepared on the day. In addition the prices are astronomical to the degree that it is comical for what plates you are served.
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Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A lovely location with a fantastic view over the Tuscan hillside from the infinity pool. Clean and comfortable rooms too.
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

In a beautiful peaceful setting just outside Lucca.
Simon
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

A beautiful hotel in a lovely area of Tuscany. Incredible views. Friendly staff.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The place was so beautiful and the staff friendly and helpful. The property and the views were breath taking. I definitely recommend staying here. If we are ever back in this area we would stay here again.
Verified traveler
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Great location and view! Reception staff member was a gentlemen - nice fellow. We went to dinner and the waitress blatantly ignored us when walking by for 20 minutes (at least 3 passes; and we were ignored even after politely saying 'hello' to her as she walked by). So we walked out and did not eat dinner there - the menu did look good though. Breakfast was average - simple continental breakfast hardly worth mentioning. Room had a few minor problems (toilet seat broken, shower door not on rails properly). But the view made up for it. Bed was comfortable and room was clean. Pool area was beautiful. Overall, it is a nice place but quite over priced for what you get.
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Victor M
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

I would definitely recommend Villa Volpi for whatever reason you're traveling for. The hotel has great views and is quiet and we got the best breakfast while traveling in Italy compared with other hotels we stayed at while in Italy.Very good service from all the staff and very flexible
PamelaK
icon-Leisure
Leisure
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

An absolutely beautiful property and location. Staff is minimal, but helpful when able to locate. Could not ask for a More beautiful view and setting. Definitely a place to return, as long as the room Is one with a view and above the first floor.
Marius
10.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Amazing location! Very Nice place to stay!
Alejandro
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This hotel was incredible. So beautiful, clean, comfortable, and the service was amazing. The only problem was we didn’t have more time to spend there. We were getting up so early the next morning that they brought us fruit the night before since we’d be gone before breakfast. Loved this place.
darrell
8.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

Most beautiful view. Great property. Not super friendly. Could have been language.
Neil
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

A beautiful small hotel in the hills north of Lucca. We loved being at this hotel for the 11 nights we stayed in Tuscany. The staff were all very friendly and helpful, a little idiosyncratic at times but that might have been the Italian way? It seems that most people who were guests stayed only a short time. As we were staying 11 nights we were given an upgrade for our room which was brilliant as the upgrade was from a double room to a suite. We had our own little villa above the hotel with wonderful views and privacy. The hotel is quite remote so be aware. There is a daily bus I think at 9:15am (note daily). Breakfast is 8am - 10am, a selections of bacon, scrambled eggs, hard boiled eggs, breads, cheeses, meats, fruit, pastries, coffee (the staff will make cappuccino or other variants if you ask). Outside breakfast seating (a lot of wasps) with lovely views. The restaurant is in the breakfast area and is quite expensive and limited and to be honest is not that good food-wise. OK bit not worth the money. There's an infinity pool, again with lovely views, but it's not heated so it was COLD! in September. The Hotel owns a lot of land around it and makes it's own wine and olive oil. the white wine is very drinkable. Overall, a really nice place and we would definitely go back again.
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Jose
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

The hotel is in a beautiful location. It had all the amenities you may need and it is in a historic building with a lot of charm. There a few trails if you like hiking. It is about 15 minutes drive from the Lucca old town. This hotel is perfect if you enjoy the country side, fresh air and calm environment. A good breakfast buffet was also included.
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Thomas
6.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Beautiful area and grounds. Limited menu, but wonderful food in restaurant. Check in and out were horrible. No food or coffee available until after eight! Quirky, historic building. WAY OVER PRICED FOR THE EXPERIENCE.
EJA
6.0
/10
Reviewed 462 week(s) ago

Hotels.com verified review

Quite remote agriculture-hotel on hillside with long views. Plenty to remind you it used to be a convent. Lovely pool position. Very welcoming staff.
Chris
10.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

A bit difficult to find a mile or so up a windy road. GPS 435416 102952 The highlight is definitely the views and breakfast on the patio. Beautiful hotel well restored and maintained. Pleasant staff.
Hayley
10.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

This Villa is the dreamy Tuscany that you want to soak up and never leave! We enjoyed all of their wines while we sat poolside with the most spectacular views! Our room was a king bed and was spacious.
david
10.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

Vila Volpi s a relaxing, gorgeous home base to explore the Tuscany countryside from. We loved it!
Neil
4.0
/10
Reviewed 514 week(s) ago

Expedia Group verified review

Villa Volpi is a beautiful small hotel in a stunning location with vistas across the mountains towards Lucca. Despite being rated at 4* the hotel lacks the critical non-essentials that make your stay enjoyable. The rooms are quite basic, with thin bedding and basic pillows. Beds are comfortable but nothing special. The breakfast was the biggest disappointment and shows where the hotel management are trying to cut corners to save on costs. Options were very basic with ham, cheese, boiled eggs and croissants on offer, all of which were not particularly good quality with the croissants being stale and hard. A nice looking hotel that, with a little more care, attention to detail and spending would make a huge difference. Sadly we won't be going back and wouldn't recommend the hotel to others. Plenty of other options in the area to chose from.
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Sheldon
10.0
/10
Reviewed 516 week(s) ago

Hotels.com verified review

Excellent hotel and staff were all lovely very accomodating Great views great food For once the hotel lived up to its discription and more not one thing to complain about it was all fab will come back and stay longer We enjoyed such a restful time thank you
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