9.0
Exceptional
From 660 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.6

Traveler Reviews Hotel Cyrano

Number of reviews per page
20
40
Top reviews
Kamal
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

-Room cleaned every day -Staff was friendly -Air conditioning wasn’t functioning properly When too hot you can not reset the gage for the right temperature -the hair dryer was making noise and it was dangerously hot -hygiene, I asked for new tea cup, the cleaner took my cups in bathroom washed and gave it to me. I was shocked, I don’t know what to say. -toilets bowl was clean but the back of the toilet seat yellow poo stains, hairs. And I saw they were cleaning the room and all the new bad sheets were on floor when they making look nice and tidy. -at back of the cafeteria they don’t seems like have a dishwasher, staff was washing up plates and cups a quick job. After seeing all this I don’t feel comfortable eating, or sleeping. So! I asked not to clean my room and I bought my own products to clean surfaces and toilet and bath. I bought my own bed sheet and slept on it, because my skin coming out with small spots. I gave 4 star because staff was nice and welcoming but the main points of hygiene was really missing.
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Jucilene
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and nice room, nice covered parking lot, friendly staff, great breakfast.
DANIEL
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bien ubicado, personal amable, permite recorrer el norte de Italia sin estar en el centro de una ciudad grande. Personal amable y muy atento
Richard
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean hotel. Functional room, basic furniture. Fantastic location very close to rail hub. Great links to Milan and lake Como
Bernard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent petit déjeuner.
Claire Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here for a week. The room was clean and comfy and big. There is a small fridge in the room and air conditioning which was very much appreciated. The breakfast was first class and the staff were absolutely amazing! Any questions, any assistance they could provide, they did! I wasnt sure about the location at first, but it turned out to be a wonderful place to unwind after a long day of sightseeing. 100% would recommend
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jamie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay was restless.‘the AC was not working in the room sadly so we barely slept. We only booked a few hours before arriving and no one informed us before or at check in. We left exhausted.
Lyn
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was spacious and cool, we really appreciated the curtains being closed. We were made to feel very welcome on booking in and suggestions were given as to where to eat. Good choice at breakfast and well presented.
Aisha
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a great stay at this hotel. The room was spotlessly clean, the location was excellent, and all of the staff were friendly and helpful throughout our visit. There is good parking available and the breakfast was ample each day. A special mention goes to Valentine, who was absolutely amazing and went above and beyond to make our stay memorable. Outstanding customer service and a real credit to the hotel. Thank you for a lovely stay - from the Coca-Cola couple 😉
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Swetank
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Every thing was best , the staff was very cooperative and helped in every possible way in early check in also.
Edanur
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location and well maintained rooms. Room was spotless and spacious. Staff were very kind and helped with all of our questions and concerns. Parking was available on site, would definitely stay here again!
Laura
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff very nice and helpful, accommodating of special requests
Adrian O
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to the lakes, Milan . Friendly staff . Good breakfast Great parking
Adrian O
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was great, cleaning people very nice and friendly. Breakfast very nice! The people working at the breakfast room were extremely nice and friendly!! The AC didn’t work the first day but they gave us another room right away, they were very nice and polite. The hotel I’m very sorry to say but it’s not a 4 star. Carpets were stained, the bathroom sink was cracked and glued back very sloppy. The curtain at the window was dirty and had a tear . No safe box in the room. Parking was excellent !!!!. Very good location close to train station and center of town. To be fair, I want to say that when we returned some days later ( because I booked it 2 times, we were traveling around on a big loop trough the north ) The 2 nd stay the room itself was much better condition . Great people, good breakfast, excellent parking. Good location close to the lakes, Milan !!!
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Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice accommodation train station is only some blocks away and 25 mins tren ride from Duomo de Milano. Nearby La Perla restaurant is really good and excellent price!
Mr MSC
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel in Saronno, perfect base for Milan sightseeing. 30 minutes from Malpenza and Milan on the train with a great breakfast and large rooms at an excellent price. Very friendly staff as well.
Karyn
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

.
Marysol
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Better job when clean rooms
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very conveniently located to the train station and the front desk Director, Marco, goes above and beyond to make your stay enjoyable! I would/will return as needed!
Jijie
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was good
Number of reviews per page
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