Great location downtown and nice pub in basement area. Nice easy walk to Christmas markets. Train station close as well.

Very nice hotel. Perfect location next to old part of town.

Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday

A wonderful old-style hotel. Just minutes (drive) from the castle.

wonderful

Overall staff was particularly helpful and friendly

The hotel is in a great location to explore Eisenach and there is a lot to see. The service is great and the restaurant is one of the best that I have ever had the pleasure to eat in. The only critic I would have is that the room we stayed (115) in was a bit old. The minibar cupboard was screwed shut and the shower was very small. However everything was clean and functional and there was plug sockets next to the bed and wifi was free and fast enough for video calls. Breakfast was typical for a German hotel of this class. It included a selection of cheeses, meats , rolls , cereals etc. Bacon and scrambled eggs also available.

An established hotel centrally located in this small city. My single room was small but comfortable and very reasonable. My only quibble would be that the shower was cramped, but that wasn’t a problem in my fellow travelers’ double room. The restaurant is closed on Saturdays and Sundays, but there are plenty of good places a short walk away.

I have stayed here before, but was give this time a very Cold room on the 4th floor. no heating (minus 9c outside).

I had chosen this wonderful old-style hotel in the old town and was very disappointed to a get a room so close to the lift that I got woken up numerous times (until abour midnight) by the lift-engine humming at various frequencies and decibel.

The receptionist could hardly speak English although she was quite pleasant. Check in was easy. Although we asked for adjoining rooms, we were given 2 rooms quite far apart but on the same floor. This hotel was not as close to the station as it looks on the map but still walkable. It is right near to the town centre and we were able to walk back to it quite easily from Wartburg castle ( I would not recommend walking up as the route is very steep). Their advice on bus numbers was slightly inaccurate as they gave out a schedule to Wartburg as bus#9 but the actual bus is #8. As we were short on time and not sure if #8 was the right bus, we ended up with a taxi. We walked back to the hotel to ask them to call us a taxi but were told to walk to the bus station and hail one. This set us back on our tightly planned travel shedule and we ended up missing the train we intended out of Eisenach. Storing our luggage was also strange. We were led to an unused dining room and told to just leave it there. No security. We just came back and took the luggage without any checks.

Do some research on the location (Google street view) or finding the hotel car park will be difficult. Get there early for the easiest parking. The location is great for the town centre with the Bach museum not far away. The Wartburg castle is absolutely amazing and is straight up Wartburgalle on which the hotel is situated. Do not attempt to walk up; the narrow, winding road is very busy with visitor traffic and the car parking up there is good. The hotel is very nice inside even though the rooms are on the small side. You will not spend much time in them since there is so much to experience in Eisenach. We were late booking a meal in the restaurant but their sister hotel a few minutes walk up Wartburgalle had a nice restaurant with lovely food. breakfast at the Kaiserhof was really nice with some exceptional pastries. English no problem.

The hotel is located extremely conveniently to explore the town as well as the Wartburg castle.

If you get there early, you can leave your bags, walk left around the corner one block to the Karlsplatz. It heads the shopping district where there are familiar stores and eateries. You can catch the 3/10 up the mountain to Wartburg Castle.

Convenient hotel for station and town. Good breakfast. Comfortable rooms

Great location that was walking distance from the train station and to good restaurants. Our room was large, clean and comfortable and had a great view of Wartburg Castle.

A little bit noisy, neighborsroom snoring was clearly audible through the wall, otherwise a nice and clean hotel, easily accessible from the trainstation.

Terrible service. Stuff so unpleasant. Nice building converted into hotel but rooms are very outdated, bed,shower,amenities... 2* max. Breakfast and the stuff there is the best part of this very sad selection . The castle nearby is worth the agony

Location is on the corner just about entering old town center. It's fine, Stuff is horrible, dry, un helpful and not cordial ( both afternoon and next morning shifts ) Horrible experience with the WiFi. Not recommended to anyone who needs to work. The receptionist is also the barista and the beauty of the lobby evaporates with the quality of service. Room beds are top soft, curtains don't make the room dark, and the fan of the air-conditioning is noisy.. Beautiful city and the castle is a treat

The hotel is obviously undergoing refurbishment. I find it difficult to understand timing such an activity for mid summer. There was no inhouse dining room other than for breakfast. It was suggested that evening meals were tken at a sister hotel 10 minutes walk away. There was no room service (food) available. During our stay work was going on on our landing, I presume refurbishing bedrooms. Carpets on ground level areas were alsobeing lifted and replaced. Warnings of these activities prior to arrival should have been given. The Hotel as obviously had some standing in the town and sells itself as such, but at the time we were there it fell short. I understand that an overnight parking fee could be charged....even though the parking was an outside open carpark but I feel that for someone who was parking for 11 nights a reduction on daily rate could have been offered. At times the park was inadequate for the number of guests staying.