I enjoyed my stay very much. Polite, smiling and motivated staff, everything clean in room and in the common areas. I would rate it as a strong 3.5 with 4 star amenities. The only thing that needs mentioning is that it’s located on a somewhat run down street. I had a room facing the front of the hotel and the view was pretty awful. I would ask for a rear facing room next time.

Breakfast is good and have lots of choices

Clean room, good breakfast, friendly, nice hang out/pool area

Great stay, superb pool with great views. Fantastic customer service, went out of their way to help out.

Peaceful hotel with good breakfast. Cold swimming pool but small warm jacuzzi. Town has no proper restaurants and hotel only offers fast food type meals which was the biggest disappointment. Rooms okay but could do with an update.

The staff is very pleasant and helpful. Breakfast is excellent.

This hotel exceeded my expectations. You feel welcomed from the start, very friendly staff. It is a quiet place for families and retirees, not for party folks. The kitchen is small but fully equipped, it has everything you may need to make your own meals. Which is great when you are on a budget or don't feel like going to a restaurant. We went to one of the local supermarkets and bought everything we needed to make our own meals several times. So, the only few less positive things to say are the limited pool hours, 10:00 to 1800, and limited parking in the area. At times you need to leave your car at the bottom of the hill and walk about 13 mins one way. A parking ticket can cost you 100 euros if you leave your car on a not designated parking spot. Do I recommend it? definitely. Would I come back? Yes, but this time I would spend all of my time in Gran Canaria there. The southern part of the island is, in my opinion, offers great beaches, and it is relatively close to many other great sites to visit nearby.

Hotel is close to the centre of the town with it's own underground car park. Check in was easy and room was perfect for my stay. Plenty of restaurants and shops in the local area. The town is quiet and safe, no problem with walking around at night. Would recommend the hotel for anyone looking for a place to stay

Very nice hôtel in a very nice location of Gran Canaria. Breakfast was very generous. Setting is also very pleasant.

Lovely hotel situated in a charming town with friendly locals. Large spacious room with balcony overlooking town and mountains. Breakfast was excellent with plenty of choices.

Room good cleaned and WE had a bigger room because no Queen bed left in the hôtel for Double Room. It was better for out baby sleeping between us !

In a typically Spanish town away from the tourist trail.

We thought the staff we all terrific, going beyond to provide food when kitchen closed, and carrying heaviest bag up to our room for us. The town is not very pretty, and not much to do, but staff had lots of brochures and information about whete we could go. Free parking just outside front door. Very substantial and tast breakfasrt was inccluded.

Certainly the best hotel in a rather uninteresting (for tourists) town. We were upgraded to balcony room after complaining about room we were shown (opens onto a weird hemmed in courtyard). Jacuzzi never got hot, hot water was a looooong time coming to room (hotel was almost empty), but staff were very friendly, room was big and clean. There is no restaurant - only breakfast buffet and bar menu - and the town does not appear to have many charming restaurants of its own. The nearby small beach/port of Porto de Aldea was very charming and had decent restaurants.

Stayed here for a few days. Lovely little hotel with a pool and terrace run by some really lovely people. The local area is a bit weird though with very few restaurants or bars.

Excellent small hotel and very friendly service from the moment we arrived. Rooms are large, comfortable and spotless. There are quite a few places to eat in the village, within five minutes walk - the food in Bar Felix was great. Local prices are very reasonable, noticeably cheaper than the larger more touristy areas further around the coast. Great base for walking or cycling. Will stay again!

Very nice hotel. Good rooms with fridge and everything you need. Great breakfast, but the cakes were really dry. And the hotel is in walking distance to everything in this little and cozy town. Recommended!

My girlfriend and I stayed here for a week in mid January. The taxi from the airport takes over an hour to get the hotel, though we much preferred this over getting multiple buses. The scenery en route is fantastic though! The staff are very welcoming and friendly. Our room was large, though we had two single beds pushed together, instead of a single double bed. The room had a fridge and TV, but the wifi signal was poor. You can get alcoholic beverages and tea or coffee at the downstairs bar, though it closes at 10pm sharp, which can be a bit frustrating. Our room was cleaned most days, but the towels are only changed every other day, which is really the only bad point that sticks out in my mind. Overall, I would highly recommend this hotel to a friend, though there is some room for (small) improvements.

Very good value hotel

Place is in town. We thought it was going to be more remote. Everything was nice and fine.