Overall Ratings & Reviews The Queen Hotel & Spa

This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.

The hotel took 20k for parking for 1 day, but left it outside, not covered

tôi đặt phòng 2 ngày, mỗi ngày được nghỉ 2h-3h giờ nhận trả phòng từ 14h-12h nhưng khi tôi đến, tôi chỉ được nghỉ đúng 3h từ 9h>12h . đáng ra tôi được nghỉ 6h vì tôi đặt 2 ngày.

The hotel changes seats and still accepts guests at the old address

Spacious and airy room, near the center and reasonable price

Great, friendly, will be back

Morning dehydration, hot water in the toilet is not adjustable. In return, the staff are very friendly

Okie bedroom, bathroom with bathtub standing comfortably. Friendly employee.

The spacious and airy room is okie but the wifi is broken, hope the hotel will soon fix it. I will come back next time

The hotel is quite old, the room has a balcony but the balcony has no curtains, wifi is broken, the toilet facilities are old, the air conditioner at night is very loud, can't sleep, the bed is the spring mattress is quite hot, the pillow is quite stiff. Around a few shops. Moved elsewhere.

The room is clean, spacious, the staff are friendly, comfortable when requested, at reasonable prices

A little bit boring the staff ... the accommodation is dirty

The room is not clean, the outer railing is not clean

The reservation status is not clear: the message is an overnight stay, but the room is 2am to 3pm, so the front desk informs that if guests want to stay overnight, the payment is 300000vnd / 1 room. Because check-in at 23 o'clock, I agreed to check in 401.

Airy room. !! Wide comfort so I like it very much

Cách phục vụ không chuyên nghiệp Khâu vệ sinh rất tệ Ở hai tuần nhưng không ai hỏi mình dọn phòng hết. Mình kêu ngày hôm nay nhưng ngày mai cũng chưa thấy ai lên dọn Vào buổi tối không có nước để rửa mặt . Có ai làm lễ tân mà nằm lăn năm lóc trước cửa không

2 days without wifi. 7:00 am without water to shower

Room 350k / day very good, with balcony too

give 0 stars about employee attitude. give 0 stars in terms of facilities. fraudulent business. never back and forth

Staff upset, attitude to guests. Damaged wifi, customer asked to answer, do not know that there is no wifi registered 3g Not satisfied at all. never come back the second time.