Baymont by Wyndham Keystone Near Mt. Rushmore

Explore Baymont by Wyndham Keystone Near Mt. Rushmore
7.4
Pleasant
From 1,045 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Baymont by Wyndham Keystone Near Mt. Rushmore

Number of reviews per page
20
40
Top reviews
Amanda
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Poor water pressure, bugs coming in from under and around the door. Toilet kept dripping water. The staff was nice and some of them were helpful. Free breakfast was great. They had scrambled eggs, sausage links, biscuits and sausage gravy, along with fruit, bagels, and a few other items.
Cindy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bathroom had black mold throughout the ceiling. When we went to use the pullout sofa - the cushions were removed and food was left behind from previous occupants. We didn’t even open the mattress to explore further.
Nestor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

there was option of a variety of food for everyone
Casey
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms were super small. Staff really nice. Bugs around the interior of hotel. Harmless but startling if I would not have inquired.
Sonya
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were flying insects that kept coming into my room. When I spoke to the desk clerk about it it did take a couple of times before they sent maintenance to spray around the door. But it did get better. There was also a problem with being charged by Expedia in the motel but thanks to the diligence of the customer service it was resolved fairly quickly. Breakfasts were always good but it was usually the same everyday. The evening cookies were absolutely delicious and addictive!
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Christine
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older hotel
Darla
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Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Max and the staff were amazing!!
Maria L
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was all good
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I woke up hungry, therefore the breakfast was very much appreciated (as well as the 24/7 coffee)!
Christy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a room with a balcony, it was nice to sit and drink coffee on it in the mornings and relax at the end of the day.
John
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Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good experience in pleasant surroundings and above average breakfast,
Richard Kendrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, good services, breakfast is good but repeated
melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great breakfast.. fab views. nice quiet area. loved the parking lot cat
Jeanne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The exit doors had no locks on them. Inside hotel was old and some places in room were in bad shape. Shower curtain bar was rust. Faucet continous drip in tub. Had stink bugs in room.
Romeo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not sure if room service was optional. We expected it daily but met with none.
Jerry
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friends trip
Stephany
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I brought my kids and dog to this hotel for a mid week get away for a homeschool field trip. I loved the location of this hotel! The beds were comfortable and the room was spacious. The overall stay was pleasant. The main reason for 4/5 was the general condition of the hotel. While I can understanding keeping costs down by avoiding major upgrades, the basic upkeep seemed to be lacking. The towel rack in our bathroom fell when we pulled a towel from it. Fixtures/hardware were loose in bathroom and around the room. The flooring in the hallways (3rd floor) creaked A LOT and you could feel the flooring underneath weakening. Headboards seemed to be smeared with cleaning solution that left a residue. The pool was fun for the kids, LOT'S of chemicals though. Hot tub felt a bit dirty. The hotel seemed a little understaffed but that may be typical mid week. I also didn't get room service and i assume it is because we had a dog with us but no one really explained that to me as it eas my first time traveling with a pet. I also wasnt told about the pet area outside and had been stuggling to find areas for my dog to go to the bathroom. So some basic communication errors. All in all, we enjoyed our stay, my children want to return! The balcony was fun to have on the 3rd floor, the views were awesome!
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James
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We dont have pets. There was no kitchen set up.
Darla
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wouldn't stay here again. Cigarette smoke was smelled while checking in (behind the manager). Room was dirty and not cleaned well at all.
Rhonda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40