Overall Ratings & Reviews Mercure Shanghai Yu Garden

CLEAN HOTEL, FRIENDLY STAFF. NEAR THE CENTER, EASY TO TRAVEL TO TOURIST ATTRACTIONS

Few staff can speak English, so communication is a bit difficult.

Located at Fuxing road, across mall called Hongkong Metro. The front of the hotel is not exactly at "front" as you have to walk a bit further to the road side. It looks like an old building but renovated into Mercure hotel. The building itself is, side to side with Harvest Festival Chain Restaurant. I choose this hotel because I read one of the review said this hotel has bidet on their bathroom. Beside that, it's located very close to Yu Garden (walking distance) and the closest metro is Line 10 Yu Garden and Laoximen. Overall I have a really nice stay here, the staff also know English so it makes me feel convenient.

Near to yu yuan garden 600m.

Hotel is fine for the $. Odd location makes taxis not the easiest to get but overall, great value for the $. Interior facing rooms have small inner core way windows. Not the best but again, it's good value. Rooms are plush with higher end shower, toilet and the bed is wonderful. Only 1 English TV channel.

The room is nice and good technology

Very pleasant stay here, new hotel, very good interior, good service, for a very strategic location, near the mall, easy to find food, to the nearby pedestrian nanjing, to the bund near.

The hotel is relatively new. The location is quite near to subway station. The staff is friendly with well comprehension of English.

Good location, new and clean. Friendly and helpful staff too. Coming back for second stay after Hangzhou.

Clean & nice hotel with a good location

Cleanliness - no complaints. But the bathroom not really practical. no place to hang clothes/towels. Furthermore, bathroom door using translucent glass and no lock , so sharing basis is inconvenient and with no place for hanging towel/clothes made it worse! As check out at 12.00noon, we requested for 1/2hr extension which reception agreeable but we are unable to go in for our luggages despite went down three times to validate keysand our taxi driver waiting for 20 min before someone managed to open the door, and worst No light for us to go through our room. disappointed!

Got a room that was super large and uniquely designed, but otherwise comfortable. The hotel is new and clean.

The rooms are very cozy, shades of marble, minimalist and bright, very close from Yu garden (15 minutes walk) or ¥ 16 by taxi. Next to the hotel is a domino pizza high school cafe that hits.

The room is satisfying yet simple, although it is a small room but very comfortable. However, the MRT is slightly far from hotel need to walk like 15 min and some hotel staff are not fluently speak english. Though, they are very friendly and we still get our taxi called by the hotel since the last hotel staff we talked to was very helpful and eng fluent! Thank you! Definitely will come back.

Good clean room New equipment But the staff doesn't care much. Overall good.

They got electric bidet for the toilet! For an Indonesian travelling to toilet-paper country like China, this is really awesome! Other than that, its a nice clean hotel with a luxurious-feel

Room and bathroom are very clean and modern. Unfortunately room has no window to view outside, made staying like squeezed inside vacuum area.