A really friendly hotel and a touch more comfortable than the other ones I've stayed in Forges Les Eaux. Friendly staff and a big room with views over the gardens to the back of the property

Staff were really pleasant. Ground floor room was offered as lift did not work. Lack of kettle in the room was a disappointment as one had to go to the breakfast room to get hot water. No restaurant for dinner but recommended a lovely restaurant just 100 yards

Great service from the staff at the hotel, very nice breakfast options, good location.

Tired hotel, with poor breakfast, thankfully we found a good bistro 245 for dinner in a beautiful village.

Lovely room in a grand old style hotel. Professional, friendly service

Quiet friendly hotel. Nice breakfast.

Road business trip - good location

An hotel that has seen better days

Lovely smart comfy hotel with big car park.

Friendly staff, nice bright room on 3rd floor with comfortable bed

Good value for money and really nice surrounding area.

Excellent stay in lovely hotel

Bad points - the hotel has no restaurants despite the wrong desccription. The Bistro restaurant claimed is inside the local Casino, no children allowed, passport id registration to get through the door. The other restuarant claimed is in a different hotel so can't be claimed as theirs. Rooms have no AC, are very basic, tired, but OK

Calm & clean Shame that they do not have in the hotel itself a bar and terras. Luckily the hotel and restaurant next to the casino on the other side of the street did compensate for this lack.

Nice clean hotel nice location friendly staff

Good value hotel in a nice location. Very friendly and helpful staff. the public areas could do with renovation and the electric car charging, while very welcome was extremely slow at 2kv

The room was very dirty with stains up the walls and no decoration either.

Evening and morning receptionists very helpful and friendly breakfast great overall an enjoyable stay great pity cannot book this hotel through Hotel.com anymore so will look at booking through another way

Stayed 5 times and always paid for taxes, breakfast and dog as we left. Receptionist asked me to pay on arrival which I did and I asked for a receipt to ensure we didn't pay twice. I had paid but before she gave me the receipt she served a gentleman who had walked in whilst I was paying. So not only did I have to wait for her to type out and print the receipt I also had to wait whilst she went to the back of reception to activate and then give the gentleman his key. I found this incredibly rude. Breakfast was good as usual but the scrambled egg did not come out at 8.30 as supposed to. We finished breakfast around 9.20 still no scrambled egg. But when I loaded the car at 9.30 it was out. The room as usual was clean and felt comfortable as always. I think we have stayed on each of the 3 floors now. Our dog loves the lift. Morning receptionist was polite and helpful.

Staff on arrival very unhelpful and moody. Spoilt our arrival. Morning staff pleasant and helpful. Room clean and comfortable but toilet too near the radiator could not so properly had to sit on an angle. Breakfast well presented and good value for money.