Lovely staff, booked an apartment as we were travelling with a baby and it was so convenient. Great amenities and fantastic breakfast available if wanted. Very enjoyable relaxing stay

Our view of the roof was a bit disappointing. But everything else was beautiful.

Cleaning staff did not clean kitchen area

My overall impression of our stay at this hotel is mixed. On the positive side, I appreciated the setting, the cleanliness, and the spaciousness of the aparthotel. However, several issues affected our comfort. We stayed from January 4 to January 12, 2026. At the beginning of our stay, we were assigned an apartment on the ground floor. After three nights, we requested a room change because the beds were extremely soft and uncomfortable. We were then relocated to an apartment on the second floor. One of the main concerns I would like to highlight is the ventilation in the apartment. There was a significant humidity problem in the bathroom, despite the presence of windows. The floor and walls remained wet for a long time after use, and I nearly slipped one night while going to the bathroom. Additionally, the view from the bedroom overlooked the garbage bins at the back of the building (see attached photos), which was disappointing. Finally, at check-out, no one asked us for feedback about our stay, which felt unprofessional. I am therefore using this survey to bring these issues to management’s attention, in the hope that improvements can be made.

I understand sports teams are probably a profit machine for this hotel but if parents are not going to control 20 8 and under children from running around the buffet touching all the food staff should intervene These few kids made 100 others miserable. Would not stay here again

The room was clean and the employee was nice and very helpful. Will diffinitely coming back soon!

Yes room spotless and spacious

Room was clean and well equipped kitchen had good level of cutlery and crockery. Staff were helpful. Didnt realise needed cap for indoor pool. Parking was quite busy off season in November so cant imagine what it woukd be like in the summer! Easy walk to beach, about 15-20 min walk to stretch with restaurants and bars. About 1 hour walk to Albufeira itself.

Breakfast was fantastic

Very nice clean modern apartment, the staffs are all very helpful and friendly, amazing service, welcome drinks, my kids got given a colouring book, the hotel has a kids club , washer dryer in the apartment was a plus point , Loccitane 's toiletries. Heated jacuzzi and outdoor pool which kids have access to from 8-10am is a bonus but would be nicer if could extend until 11am :). Would definitely come back again, we have stayed at quite a number of 5 stars hotels, but this one by far has the best customer service.

The apartment was big and clean. The resort is massive, tons of pools and the greenery well maintained. Close to the beach - beautiful walk. Breakfast was good, but the buffet dinner was a huge letdown, we canceled our half board and ate somewhere else.

Great job

Ideal resort for a short break and longer, several dining options both within the complex and also locally. Very friendly staff and very good accommodation

Great place nice views

Amazing place, fantastic room with huge balcony. Would recommend for any families

Awesome pool and beach. Went with two kids and we all had a blast

Great hotel with access to multiple swimming pools at the sister hotels. We visited with 7 and 10 year olds who spent most days in the water. There was no mad rush for sun loungers as only a few guests broke the 'no reserving' rule (we visited end of June). Alfagar is a bit outside the resort of Albufeira. Not a walk you'd want to do in the heat. We stayed in the Prestige and found the rooms clean and modern. The sofa converts into two single beds with thin mattresses. The master is two single beds so plenty of room. Our only issue was the lack of dining options for our child with food allergies. Before we booked we contacted the hotel who said it wouldn't be a problem. The reality was that her only options were chips with grilled chicken or beef so we ate in a lot.

Large room, slept four adults comfortably. A few restaurant choices. Nice pools. View of the ocean.

This is a great Hotel. Our room had a view of the ocean. It was very spacious and clean. Our room had a microwave and cutlery. This hotel is excellent place to stay with family. Also there is a staircase to the beach.

Great stuff facilities and food