It’s an old hotel with an excellent view. The lady staff who checked us in looked bored at her job.

We only stayed one night and were impressed and would definitely stay here again. It's in a great location and we loved the rooftop bar and pool. The breakfast was lovely too.

I booked this hotel based on the pictures from the official website. The photos looked wonderful and created the impression of a charming and beautiful place worth staying in. Unfortunately, reality was very different. The hotel itself feels extremely old, neglected, and more like a student dormitory than a proper hotel. The rooms were not clean — there was dust everywhere, and the housekeeping was careless. The staff were unfriendly, rarely smiled, and gave no sense of hospitality. The building smells of humidity, which makes the stay uncomfortable. The water quality was especially disappointing. The tap water was salty, so it was not even possible to brush teeth properly, let alone drink it. Until around 6 p.m., the showers only provided cold water, and the pressure was extremely weak. Overall, the conditions were far from what was shown in the photos. I regret booking this place and cannot recommend it.

Nice view and Hotel staff was good. Only parking was on the busy street and extremely limited. We had to park at least 1km away.

Hotel in a stunning location but dated, needs a refresh. Staff were great, good breakfast options.

Nice hotel in great location with lovely roof top bar and dining

The property was nice but our room 203 when we went to shower the drain on the outside of the shower started flooding. I went to the front desk and all they did was put towels on the floor and the bathroom floor was extremely wet. We asked for a different room and they said nothing was available and gave us even more towels for the floor. The air conditioning in the room is old and the only way to keep it somewhat cold you have to leave the flat key in and remove the actual key. But the AC was not that cold. Breakfast was decent in the morning. I believe if the room didn’t flood it would have been a better experience for the 4 of us.

very good location, excellent service!

The hotel is in the centre of Zakynthos town, close to excellent local family run restaurants. Parking is a challenge as the hotel does not have onsite parking. The breakfast is very good with sufficient options to eat healthily (ie high protein options - boiled eggs and fresh yogurt).

Doesn’t worth one penny . The hotel it’s completely outdated . You can’t find plugs for the phone . You can’t even use the AC if you want to enjoy the balcony . We booked a double bad and they split us up on twins and they ( front desk ) didn’t even tell us . Bottom line waist of money . There is plenty around we enjoy it at Palmyra .

Centrally located but parking is a problem Rooms a little outdated but rooftop pool bar awesome

Shower head was not working Rooms were dated Tv didn’t work which was only an issue because we have kids and wanted a little chill time before bed Service was good Clean Good location but zero parking

Internal door lock very stiff to operate. Bathroom sink plug lever very stiff to operate. Both faults reported.

Place is MUCH older than it looks in the pictures, beds aren’t that comfortable — but the restaurant upstairs has unreal food & the hotel will give you a 10% discount for it everyday

nice

Checked in quick, room was clean and spacious. The rooftop pool was awesome with amazing views. Would definitely recommend this hotel and will be staying here again in the near future.

Great location, clean room and friendly staff. Beds and pillows were uncomfortable and you can hear everything outside.

Staff was incredibly friendly and supportive; the hotel is an amazing location, close to amenities and pickup locations for tour buses. The breakfast served in the morning has a fantastic range of options, suitable for all kinds of dietary preferences. Rooms are spacious and clean.

My room was small and drab but very clean and satisfactory for my needs. The public areas, greeting area, dining room, pool etc. are quite nice. The breakfast buffet is wonderful. Location is excellent for shopping and even a swim in the sea. Take your swim shoes because the bottom is rocky but the water is crystal clear.

Some of The staff need to learn manners and not be so rude. One of them probably needs to find a new career.