It was terrible experience. The receptionist Mr. Azad behaved very bad he snatched our personal items including mobile phones, laptops, and other presents. These people even don't know how to treat foreigners in Turkey. Zagreb hotel staff is really bad they don't have manners their attitude shows foreigners are slave in their country. On more thing, during midnight, all receptionist's attacked us with knife in our room 509 & 511 we somehow rescued ourself and left this hotel. I will never recommend any one to book this hotel as this is unsafe. Thanks.