Hacienda Suites Loreto

Explore Hacienda Suites Loreto
8.8
Very Good
From 449 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

6.8

Service and Facilites

8.8

Traveler Reviews Hacienda Suites Loreto

Number of reviews per page
20
40
Top reviews
Bobbie Jean
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms at Hacienda Suites Loreto are about what you’d expect from a 2-star hotel. Nothing fancy, but adequate. Beds are very comfortable and rooms are cleaned daily. Our room had no refrigerator, but more “delux” rooms did. We had to request our AC be re-programmed to cool lower than 78 degrees. Staff friendly, but some spoke little English. Daily breakfast was excellent. Pool and outdoor areas were nice with plenty of seating and shade. Rooftop installation of solar panels made afternoon naps impossible.
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Carol
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed for just one night before flying the next day. The room was spacious and clean. The courtyard and pool were lovely. We enjoyed the pool bar. Breakfast was delicious. Everyone was very nice and friendly. Easy walk to the main plaza. Would recommend to anyone looking for a nice hotel at a reasonable price.
Lynn
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No towel racks in the bathroom, kleenex or hairdryer. Only two tiny bars of soap. The floor was dirty. Barking dogs every night kept us awake. The breakfast was marginal. Tang like substance for juice. Off brand herbal tea and no black tea. I asked for bottled water at the front desk and was told I had to wait until after 9 am. The hotel is a 20 minute walk into town. Internet kept going down. The setting is nice but hardly worth $200/night. I do not recommend staying here.
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Jennifer
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was in good condition and the staff seemed courteous and helpful
Pierre
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room had bad ventilation. Roof construction was noisy all day. Room and 2nd floor had no WiFi. Common area around pool was nice. Breakfast was ok.
Denise
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very insecure. No deadbolt lock, no chain or bar on inside of door. Open gate along public street just down from room. Door was old wood and you could see daylight thru the cracks in the panels. No phone to call front desk in case of emergency or problem. Really didn’t feel safe at all!!
Joseph
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff was courteous and helpful.
Steven
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was cleaned and big. Very thin walls, can hear the next door Rooms. The room above me they kept moving chairs which you can hear. Breakfast buffet was okay, no meat products on the menu. The WiFi is only in common areas not in the room. No safes or refrigerator in the room.
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The bathroom was clean but in poor repair. Old shower with poor water pressure, no plug for the sink - just an open pipe and water damage on the walls. Doves kept us awake starting in the early morning. Location is not the best for first time in Loreto. It is far from most restaurants and the Malecon. Food and staff at the included breakfast was excellent. And the pool is clean and warm inviting swimming in January.
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Sanchit
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel looks fine but the photos online are deceptive. The wifi was really bad, and after multiple attempts they offered us to change our room at 12 midnight, really?? It’s better to chose a hotel near the restaurant area, because this hotel or area doesn’t really offer anything more than a room.
sandra
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms were clean, staff were friendly and helpful. Lupita at front desk was very helpful and accommodating. Hotel was conventionally located across the street. Highly recommend
Cindy
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes
Ana Carolina
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

My stay at this hotel was outstanding. The staff was warm and professional, the room was spotless and comfortable, and every detail—from the food to the overall atmosphere—was exceptional. A truly welcoming place that exceeded my expectations. Highly recommended.
ROBERT
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff were all very nice and helpful. The room was clean and the breakfast each morning was excellent!
ROBERT
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes
Dustin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean rooms and wonderful staff, short walk to the Centro.
Julio C
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The pool and coffe shop and breakfast included in my hotel fare
Dan
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The chandeliers
Kennya Lizzeth
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff were friendly. Breakfast was great! Everything was clean. Kid friendly. The pool is great especially because it is hot in Loreto.
Gustavo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Super quiet hotel that is close to the airport and close to main square. Hot breakfast every morning. The pool is warm, and the hotel is clean. It is a simple hotel without a gym. Air conditioning works well, and the bathroom is newly remodeled. It is a great price, and the staff is great. Huge parking lot across the street in the rear of the hotel that is locked at night so the car is safe. There is a bar by the pool too.
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