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Traveloka (137)

8.6

Very Good

From 137 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.7

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Distance to City Center (1)

Surroundings (1)

Accessibility (1)

Staff Friendliness (1)

Wifi (1)

Room Space (1)

Bedroom (1)

Bathroom (1)

Hotel Area (1)

Taste (1)

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Traveler Reviews Harmony Saigon Hotel & Spa

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Customer reviews

N***n

6.6

/10

Reviewed 6 week(s) ago

Room too small unprofessional staff I was haunted

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Business

10.0

/10

Reviewed 49 week(s) ago

The room is clean, comfortable, and the staff is friendly.

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V***o

10.0

/10

Reviewed 60 week(s) ago

Phòng rộng ,thoáng sạch sẽ.bữa ăn đa dạng hương vị ngon.nhân viên thân thiện nhiệt tình giúp đỡ.

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Tran V. H.

6.0

/10

Reviewed 68 week(s) ago

Chất lượng buffet: ngon chất lượng - Chất lượng phục vụ: chán, ví dụ nhân viên đi chung thang máy với khách thì đông nườm nượp, nói chuyện ồn ào tạo rất khó chịu khách đi cùng, dụng cụ cơ bản thì thiếu: ví dụ như dao cạo râu không có, đến khi gọi điện thi nhạn câu trả lời: qui định thì không có trang bị ==> qua lạ so với chuẩn 4 sao - nhìu cái lặt vặt khó chịu khác nữa v.v.

1 people find it helpful

Ho Thi T. N.

9.7

/10

Reviewed 97 week(s) ago

I really like this hotel, it feels cozy, the staff here are friendly and enthusiastic, the indoor swimming pool is very convenient for my trip this time.

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nguyen d. l. k.

10.0

/10

Reviewed 104 week(s) ago

The experience was great, I booked the lowest room. But when you check in, it's gone, so you upgrade to Deluxe Premium at no extra charge. Service attitude of staff is too good. 5*

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1 people find it helpful

NGUYEN T. T. H.

8.5

/10

Reviewed 109 week(s) ago

the staff is friendly and happy.. in general it is ok, the swimming pool is a bit small and the water is cold in the house

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Mss T.

5.1

/10

Reviewed 113 week(s) ago

Phòng không cách âm . Quá ồn . không hỗ trợ khách hàng

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Accommodation's Reply

20 Apr 2023

Dear sister: Le. With the criterion "Serving with the heart", the team of Harmony Saigon Hotel & Spa always wishes to bring a great experience to all customers. This is definitely not the standard the hotel offers to customers. We hope that you will ignore it and the hotel is committed to giving you a different experience when having the opportunity to serve you again. Thank you very much and look forward to welcoming you back. Best regards. Jimmy Hoang ( Mr. ) . Operation Manager .

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Hoang H. T.

8.7

/10

Reviewed 125 week(s) ago

Satisfied with the service of the hotel but I am not very satisfied with the hygiene. Dirty seats with needle tattoo, bed sheets stained with blood cannot be changed.

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Pham T. T. L.

5.7

/10

Reviewed 141 week(s) ago

Service attitude is very good, breakfast is not diverse for 1.7 million / night, it is not worth the money!

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1 people find it helpful

9.4

/10

Reviewed 143 week(s) ago

In the room book, there is a room with 1 double bed, but when checking in, it is not correct. Asked the reception again, they said to share the bed, so I was not satisfied. Everything else is ok

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