My family and I had an excellent stay! We stayed in the Presidential Suites and were very impressed. The room was gorgeous and the view from the balcony was fantastic. The staff was extremely accommodating and kind. The breakfast was delicious and plentiful. I would definitely stay here again and highly recommend!

Hotel is well appointed with fabulous views, excellent location and very friendly and helpfull staff. it was very tranquil during my stay.

The staff were friendly Sarah Touati, public relations did her job showing us the restaurant, bar, pool etc. She made us feel at home. And always approached us when we walk in the hotel.

⭐️⭐️⭐️⭐️ Great hotel with excellent staff, service, and location just steps from Taormina’s main street. Only drawback: the tub/shower is very high and tricky to use, with no handrails for support.

Lovely hotel in the perfect location. Very walkable but far enough away from the main crowded street. The staff were excellent! They even helped us get a reservation that were struggling to get and brought hot water with lots of lemons and honey when my throat was bothering me. Breakfast was also a highlight!

Not on par with any NH property in my experience. This is substandard and very overpriced.

A few growing pains but the friendliness and service of the employees are what really make this place work. Location cannot be beat. And they have a steamer! It’s the little things that excite me ha.

Great location, very clean!

A great hotel in the perfect location. Staff excellent, rooms and amenities perfect.

Amazing hotel! Great location and sweet staff

Amazing customer service! The team at NH Collections including Alberto, Angelo and Sarah made our holiday a very memorable one. We had an unforgettable time and the service levels are the best we experienced in all of Italy!

Angelo has provided excellent service

Great location. Awesome staff. Excellent breakfast buffet

Great location

Staff super helpful and very nice, very easy to walk to principal streets and all main in taormina. Good parking logistics. Room in good condition.

Staff 5/5 Location 5/5 Lobby 5/5 Room 2/5 Felt more like a 4 star than a five star. Not anything like the 5 star hotels we stay at.

Staff at hotel were fantastic. We arrived ate and they sorted out all the parking and got us all set up for the week. Big thank you to all of you for making it a wonderful stay, you made it a special week for all the right reasons. Property was good, everything worked and Lu Souli Bar and Restaurant excellent food too.

A great hotel that was very well positioned for all the local attractions. The staff were really committed to good customer service - a special shout out to Monica, who was so friendly and attentive whilst serving breakfast. I would've thanked her in person but she finally had a day off and it was our last day(!) If the pool had been heated then the stay would've been perfect 👌 (but this was April)

The staff at this hotel were very hospitable. They assisted with plans, dining reservations and provided parking service. Throughout our stay they called to check up on us and ask if everything was to our satisfaction. I felt sick during our stay and they even called to ask how I was feeling and if there was anything I needed. Overall excellent experience at this hotel.

Great location! Walkable to everything. Staff was kind. Accommodations were clean and comfortable. We had a great stay w/our 5 adult children.