Overall Ratings & Reviews Holiday Inn Express & Suites LEBANON by IHG, an IHG Hotel

The jetted tub was great.

It was quiet and relaxing.

3 issues first 5 minutes in room: bathroom vent not working, dirty toilet seat, broken faucet on sink. Later found room hvac would not maintain a temp, food remnants on carpet and chair, and noise all hours from upstairs.

Staff and property very nice. Clean and comfortable. Would recommend.

Generally the room was clean, but the building as a whole needs, work. The ceiling in my bathroom had severe water damage.

See what I checked

Hotel was nice and clean. Train nearby was noisy during the night. Pool currently being worked on, so not available during my stay.

I enjoyed my stay at the Holiday Inn express. It was quiet and very clean. I will visit again when I am in PA.

Beds suck room had stains on carpet totally unhappy with it all

It was a very convenient location. Staff was nice

Friendly

Furniture in the room was basically trashed. 2 lampshades broken and cracked. Chair grossly stained. Dresser top had 9 holes in the top. Drilled open holes. Moulding in the bathroom pulling away from the wall. Definitely NOT $160 / night quality. Disgusting actually. Also toilet wouldn't shut off.

The breakfast was subpar. Henry the clerk was excellent.

The breakfast and service were very good. Easy check in and check out. There was no mirror in the room outside of the bathroom. The outlets, which we needed since there were three of us in the room, on the bedside lamp did not work. The front desk said that they were "old" and don't work. There were not available outlets on the walls. There was not sufficient lighting in the room. There should be a floor lamp behind the chair. The room was not even decorated. I have stayed in many Holiday in express hotels and they were very nice. My friends and I were very disappointed with our experience. In addition, the room was very overpriced at $178. A partial refund would be in order.

Pool was closed. Undergoing renovations. Toilet backed up. Breakfast barely existed, but Check in and out went smoothly.

The property was good

The room was not likenthe pictures advertised. It was a very small room without a view. I did get coffee pod or cup refills. The tv was small.and channels selection wasn't good.

Quick check in. Nice stay

Staff was very helpful, clean quiet room

Our bathroom had tiny aunts ahow up the same night after we arrived! The hot breakfast was NOT like always & our requests were not even reci