Polat Thermal Hotel

Explore Polat Thermal Hotel
5.6
Fair
From 37 reviews
Cleanliness

5.4

Room Comfort

5.2

Location

6.0

Service and Facilites

5.8

Traveler Reviews Polat Thermal Hotel

Number of reviews per page
20
40
Top reviews
Leonardo
icon-Leisure
Leisure
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Standard room very dated and in poor conversation. Some of common areas also in poor conservation like swimming pool showers.
Verified traveler
2.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Noise: the hotel plays club music in the open courtyard 8-11pm where old male guests try to dance with youbg belly dancers. The walls are so thin you can hear entire conversations next door so with that kind of music you wont be ablw tonsleep. Staff refuse to tuen it down. If you have tours scheduled early (some tours depart around 5am), you'll be exhausted. Worsr cuatomer service I've ever experienced where the stafd will hang up on you and ignore you for an hour when youre standing right in front of them. The front desk was annoyed with my request to turn down the music so they fave out my passport info to a nosy bystander guest when he asked for it Cold water: if you plan on showering at the same time as other guests, you won't have hot water Cleanliness: i found pubic hairs on the bathroom doors when i first entered my new room Bed: the ned is rock hard and feels like sleeping on a plank It's really a 3 star hotel at best. Very old and outdated. Horrific cusromer service
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Christina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Loved the indoor thermal hot spring. Food very good. Pools to cold. No washcloths. Said use pool towels but then charged for them. We didnt bring money down to swim. Had to walk to room wet.
yousef
icon-Leisure
Leisure
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

A lot of leftover around the hot pool clothes some food empty drinking cans towels
Vadim
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Cool thermal pool, excellent food!
Shailesh
10.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Beautiful sea view property, close to all restaurants.
Verified traveler
8.0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

:)
Q.E.
4.0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

The facilities are in need of an update. Insects in room. Staff needs training. Buffet was not appetizing, wasn't replenished, so if you do not arrive at the very beginning, there isn't much, and what's there is picked over, not fresh looking. Spa is okay, but expensive. The indoor pool is very nice, but cold.
louise
6.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

Nice lobby, check in was fine the room was nonsmoking but smelled like smoke. The dinner is included which is nice, and it was acceptable. There was live music and a belly dancer which was fun. The air conditioning was poor we opened our window and the lighting in the room was poor. The breakfast had food left over from the previous dinner.
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Verified traveler
2.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

no ac in any room, it was hot and full of mosquitoes, all they offered was to open the windows and use repellent, had to spray the room like 5 times, couldn't sleep.
Amanzeb
4.0
/10
Reviewed 589 week(s) ago

Hotels.com verified review

The facilities in the hotel were impressive and location was very nice, but since we stayed off-season the hotel was not really operational. With limited choice of food in the hotel at this time it was a tough stay. The staff, though friendly does not facilitate the guests and we were refused many requests during a days stay. In season may be a good option but I would not advise staying here off season
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James
4.0
/10
Reviewed 603 week(s) ago

Expedia Group verified review

After a lot of research decided that this hotel was the best of a number of not so good options. Unfortunately that was probably right as the hotel (like many in the region) was not focused on food or service and caters to large bus (budget) tourist groups. When you check in you are immediately approached by English speaking (the only ones in the place?) older men who encourage you to have a massage. The massage was good but very expensive, especially considering the rest of the facilities. The rooms were were showing wear and tear and no one in the hotel seemed to speak anything but Turkish. We had difficulties making local travel arrangements due to this.
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Jack
6.0
/10
Reviewed 623 week(s) ago

Expedia Group verified review

Rooms are comfortable and clean. Bathrooms need upgrading. Pools are nice and clean. Pretty well maintained hotel. Drink prices are absolutely ridiculous. 45 € for a 5€ bottle of wine. So don't drink before checking for the price. Paid 75€ three people. I think it was a bargain
jose
2.0
/10
Reviewed 656 week(s) ago

Expedia Group verified review

The hotel disappoints at evvery level. There is only one restaurant with no menu service and terrible food. If not for the salad bar we would not have eaten anything. Breakfast consisted of instant coffee and eggs any way as long as it was an omlette. The room ac did not work. The staff was not helpful and we wasted our 2 days due to their lack of customer service.
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Senay
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Oda temizli ve meydanlar temizdi. Termali güzel. Lobisi güzel . Yemekleri lezzetli. çam ağaçları içinde sezsiz bir otel.
Sezgin
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Odalar temiz personel çok kibarlardı
Mustafa
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Otel temiz ve sakindi personel ilgiliydi
Yilmazalp
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Soğuk havada termal havuza girmek çok keyifli. Kafa dinlediğim bir tatil oldu otelin etrafı yemyeşil sabah yürüyüşleri için ideal yemekler genel olarak tatmin edici
Mehmet
icon-Business
Business
2.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Akşam geç saatte giriş yaptım,reception pernoleni, güler yüzlü yardımcı oldular.Odalar çok kötü,spa bölümü rezalet.Odakarda ucuz kağıt terlik,klima rahatsız edici,banyolar kötü kokuyor.Spa bölümüne inmem istedim bornoz havlu vb ihtiyaçlar bulunmuyor,yardımcı olanda yok.Neyse gece gürültü ortamda uyudum.Sabah kahvaltısına indim ,inşaat şantiyelerinde kahvaltı görünümü herşey karma karışık,Herşeyi ile tek yıldızı bile hak etmiyor.
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Gülsen
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Oda trmizliği çok kötüydü. Roz alınmamış yatak altları toz içinde. Sabun yok duş jeli şampuan zaten yoktu. Odalarve korudorlar inanılmaz soğuktu. Üşüdük. Artı oda tozu hasta olarak çıktık. Büyük bir beklentim yoktu, kusırda aramıyorum amaodada neden temiz tealim edilmez ki
Number of reviews per page
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