Everything was in great shape

5th floor is the best 100% recommended

Ok

Nada Unico, Mal señal de internet, pésima comida

When I’m Hermosillo that is my to go to . Love it

Great food great rooms , sleep great clean centrally located secure

Excelente servicio al cliente e instalaciones

Bueno

Rooms were very clean, friendly and helpful staff, I recommend this place!

Very friendly, clean place

My stay at Hotel Lucerna Hermosillo was absolutely outstanding from start to finish. The hotel itself is beautiful, comfortable, and exceptionally well maintained, but what truly made the experience memorable was the incredible level of service. Every member of the staff was genuinely friendly, professional, and eager to help with anything I needed. Their hospitality made me feel welcome from the moment I arrived. One of the highlights of my stay was receiving a complimentary room upgrade, which was a wonderful surprise since I had not requested it. This thoughtful gesture exceeded my expectations and demonstrated the hotel’s commitment to providing exceptional guest experiences. The room was spacious, spotless, and very comfortable, allowing me to relax and enjoy my visit. The attention to detail and customer care throughout my stay was evident in every interaction. I highly recommend Hotel Lucerna Hermosillo to anyone visiting the area. The combination of excellent facilities, outstanding service, and genuine hospitality makes it one of the best hotel experiences I have had. I will definitely stay here again on my next trip to Hermosillo.

Clean room and very nice staff!!! It’s central and very convenient. Will stay here again!!

Clean rooms with daily housekeeping. Friendly staff and excellent service. Very secure and safe. We'll definitely stay at Lucerna again.

Excellent

Excelente atención

-

Nice property located centrally. Staff were accommodating and friendly. There isn't a fridge or coffee in the rooms and I didn't see any complementary coffee being offered in the lobby. But overall, really nice.

Las instalaciones estaban en muy buen estado y el servicio fue excelentes.

Great

They were really friendly at check in and check out and the people on the front thanks