Neelam's The Grand Hotel Goa

Explore Neelam's The Grand Hotel Goa
7.2
Pleasant
From 74 reviews
Cleanliness

7.4

Room Comfort

7.6

Location

8.2

Service and Facilites

7.2

Traveler Reviews Neelam's The Grand Hotel Goa

Number of reviews per page
20
40
Top reviews
Mukul
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Rooms are old, though they are clean
ruchi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Overcrowded and noisy hotel. It's not peaceful place. Breakfast is just ok. Hotel plays music till 11 and even if you want to sleep in your room music won't be stopped. MLM group events happen everyday and staff is unable to handle them. These Groups stay in hotel for one day and next morning they start there team building exercises@5:30 am. You can hear it all while you are in your room. Bad hotel to stay for peaceful or relaxation holidays.
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Yusuf
icon-Leisure
Leisure
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Nearby amenities
Sabina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Worst experience ever I personally recommend not to stay in this hotel instead sleep in the car if you have only option left , there’s nothing to be happy about smelly like rotten potatoes unhygienic everything including rooms pathetic!!
T
icon-with Partner
with Partner
10.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

Loved every minute of the stay. It was just one night, but the service was wonderful, the room was clean and spacious and the food was excellent. One small point, i asked for a room with a bathtub, but didn't get one.
Verified traveler
4.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.
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not good
2.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.
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Verified traveler
8.0
/10
Reviewed 568 week(s) ago

Expedia Group verified review

Great hotel and location was very centralized ,breakfast was excellent....!!!
Verified traveler
4.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

There is no wifi in room and lobby has not enough speed . Swimming pool is useless . Bad furniture and old tv in room .
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 571 week(s) ago

Hotels.com verified review

this was my second stay in this hotel. but this time we feel that some facieltys was not thier
Kumar
icon-with Partner
with Partner
8.0
/10
Reviewed 574 week(s) ago

Hotels.com verified review

This property is nice to stay with decent rooms and available services. Its in the heart of Calangute beach area,near to Baga and Candolim beachs as well. We reached on the auspicious day of Ganesh Chaturthi when whole Goa was on leave and busy in celebration, which affected the services of this hotel too.As they couldn't send airport pick up(as promised earlier) on the day of arrival, they have reimbursed the Airport taxi fare for the same. Break fast buffet was very sumptuous and filling. Except few service glitches,we got very satisfactory service by Neelam's The Grand.
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JAY G.
icon-with Partner
with Partner
10.0
/10
Reviewed 575 week(s) ago

Expedia Group verified review

I went to this awesome hotel with my lovely wife on a vacation. We both were thrilled with this hotel and the location where it is situated. Room was clean and nicely organized! I will definitely come and stay at this awesome hotel again!!
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

I had stayed in this hotel for 4 nights 5 days. The hotel staff was helpful. The only problem was with morning breakfast, every morning they had same menu. Overall I was a good stay.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

good location of hotel
Verified traveler
6.0
/10
Reviewed 591 week(s) ago

Expedia Group verified review

Ok, not as per expectations. But it was clean, though the quality of breakfast was poor.
Gaurav
icon-Family
Family
8.0
/10
Reviewed 602 week(s) ago

Hotels.com verified review

I planned my travel on Holi. Started from Pune early in morning and when I reached Goa it was all Hot and Humid and barely felt like doing anything. After checking-in and going through the lobby to my room by pool side..that small walk itself took almost half of my tiredness. Room was BIG, clean and cozy. Loved the beds :) Variety of food in menu, room service, resto-bar and Buffet breakfast are all very good. and top of all the locality, its soo close to Calangute beach and other tourists places that you never feel like "not" being able to plan and do something. Its like everything can be done. My thumbs up for the hotel and hotels.com for making this trip an unforgettable memory in my life.
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Verified traveler
8.0
/10
Reviewed 605 week(s) ago

Expedia Group verified review

The hotel is decent and very centrally situated. The food is good and the facilities are decent.
Verified traveler
10.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Very good breakfast pool was enjoyable best place in town
Ashu
icon-Family
Family
2.0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

THIS HOTEL HAS NO WI-FI IN ROOM AND STAFF IS VERY RUDE.IN THE ROOM NO NETWORK FOR PHONE.THAT WAS THE WORST EXPERIENCE.
anonymous
6.0
/10
Reviewed 611 week(s) ago

Expedia Group verified review

This hotel was better than I expected for a hotel is India. The room was nice and well kept. The bathroom wasn't bad but could have used more cleaning and updating. They had live music every night I was there but sometimes it went a little too late and made it hard to sleep. The staff was great and willing to keep visitors happy and the breakfast was good too, they had a lot of variety. Overall the hotel was much better looking than the others I saw in the area and is width considering.
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