Everything was perfect

Everything was excellent: very friendly staff, clean rooms, and great prices.

Very old

Air conditioning didn’t work

clean room and covinient at walkable distance from major atractions

Good location. The hotel facade was been remodeled and it looked good but the rooms are in dire need of some loving too.

Clean room, nice location and great staff. Feel like home, will come back

Excellent location!

Excelente ubicación y el staff muy amable

Nice Hotel right on the Gran Via so great to explore Madrid. Staff are very helpful.

Full equipped kitchen, moder bathroom and clean comfortable room.

Good location, good value for money, front desk staff not overly polite or helpful.

It is a very nice property but very outdated, they should refurnished it as it is an excellent located hotel. Bathroom has been remodeled though. I booked a suite because it has the breakfast included, when time came, they said that it was not, that maybe Expedia lie to me.

Location is great, over Gran Via with is a the principal arterie of Madrid

Exelent

Everything about this property is good! Convenience, great location, attentive staff.

Excellent service

Good location and clean rooms

It is a good property located in the heart of Madrid. Very clean, newly renovated. The only thing missing was a coffeemaker and tea kettle, but we were able to get it upon request. Very attentive staff.

Not satisfactory at all... the hotel is old, restaurant is super bad