Most things were absolutely excellent, check in was very smooth and efficient, extremely polite staff member looked after us and we were escorted to the lift, which was a different lift to our previous visit so that was useful. Hotel is absolutely magical, great rooms, really comfortable bed, nice bathroom, plenty of towels...and i managed to get the tv sound in English so Mrs could watch endless repeats of Blue Bloods...better than Spanish TV, which sadly is a low bar. Checkout also extremely efficient and courteous. 2 points for me - the food menu you can see using the online service is very different to the one posted outside the restaurant...the former has far more choice and the prices are cheaper, so it must be the old version, and it was disappointing to arrive at the restaurant to find some choices we expected were not there, and prices for the remaining items. Also, we booked breakfast at reception for day 2 of our stay, but when we arrived for breakfast there was no record of our booking and the young man did not know what to do, though evebtually it was sorted. Then the coffee was rank rotten (overboiled,not fresh) and the hot food was, well, lukewarm if i am being generous. 2 very small points but over the piece i would say 9+ out of 10, and i look forward to our next visit.

The building is amazing, the staff lovely and the room and food excellent.

Third time here - always love Spanish paradors. This one has always been clean with great service. Bed was a little hard but does not detract from thr beauty of the old building and great staff.

Perfect as always. The parador is really amazing, as well as very clean and comfortable - but the staff are the crowning glory. Friendly, efficient and professional. The town of Lerma is so olde worlde Spanish too, with narrow cobbled streets, little local bars & a lovely little informative visitor centre and beautiful surroundings/views over the countryside. Well worth a visit but also perfectly placed for an overnight en route to Bilbao or Santander

Great location and interesting historic building.

Excellent experience!!!!

Beautiful room, great breakfast, fab location. Love it here

Fantastic as always

Beautiful building and lovely surroundings

Lerma is a beautiful place to relax and the parador is amazing. Also great restaurant. The surroundings are nice and safe, but all is closed Monday and Tuesday

This a beautiful hotel located in the ducal palace of Lerma. With helpful staff and a commanding view of the town and surrounding countryside, it’s worth a visit.

Hotel and it's location are incredible. Staff are great. Secure underground parking if needed. If wanting to stay in the area, I'd recommend here and enjoy the rural setting with Burgos just a 30 minute drive away.

The staff were very helpful and the room was clean and well presented. Our only criticism is that the property is quite tired and in need of updating.

Clean and conmfortable and easy parking in the square outside. Breakfast was fine but dinner was very poor which is why I've only given a 3 star overall rating. Our dinner experience here was by far the worst on our 11 day trip. As a couple my unfussy partner sent all 3 courses back, for the first itime in the last 13 years of travelling extensively worldwide with her, while my lambchop main course was in the roadkill category and my stuffed crepe finished up burnt as the waitress doing the flambe at the table walked off several times in the course of cooking. Complaints met with removal of the offending dishes which were then returned with little changed. Eat somewhere else is my advice to anyone staying at this beautiful parador, the old ducal palace.

Hotel was fine, on check in was informed that the main restaurant was fully booked, alternative dining was only ok.

Very interesting parador with a fascinating history.

Absolutely wonderful! This beautiful property has been seen many times from the main road & we decided to stay one night on our way back to the north of Spain. Excellent under hotel parking which is very secure. The staff were all very welcoming even before we checked in. At Reception we were welcomed & checked in by a delightful charming Man who obviously loves this place. What a place this Palace is. Large & rambling, comfortable & welcoming. We had been informed that it was Fiesta time in Lerma. It did not deter us from a wonderful wander around this beautiful town filled with lovely, smiley people who just made the place so vibrant & charming. Dinner was taken in the Parador, as always food fantastic. Dining Hall very atmospheric & just a joy to see. Staff very attentive to my dietary needs with nothing too much trouble. Music at 5am was not ideal but the Hotel had placed us in a suite at the back in an attempt to mitigate the problem. Breakfast brilliant as always. We fell in love with Lerma & this beautiful Parador with its fantastic staff. Look forward to returning on our next trip. A huge thank you to all staff for their welcome.

Very nice property, fabulous history.

A wonderful experience.

The entire staff were very helpful, polite and efficient. The room was superb and the hotel was architecturally fantastic