When we arrived we discovered our room was very small with a small double bed. We had trouble closing the bathroom door. It was a glass sliding door wouldn’t slide and it was chipped at the bottom corner. We asked if we could change rooms and the very helpful receptionist did this for us. Second room was much better but the shower wasn’t sealed at the bottom and water flooding out into the bedroom. We didn’t complain as we could manage by turning pressure down and putting towel down. Breakfast was basic but good. We had a pizza in the evening which was good. All the staff were excellent. Very helpful and friendly. Beautiful entrance with plants and garden restaurant was fabulous. Location was the best, right opposite the cathedral. Roof top terrace also very nice with views of bell tower. Very good value for money. I would recommend this hotel just a few maintenance issues with rooms.
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Bahija
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel was perfect and conveniently located near all the major tourist attractions. It made exploring the area easy, and I would definitely recommend staying here.
Loretto
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Absolutely gorgeous property, well maintained, the patio area is cool is the hot summer, surrounded by well maintained plants hanging from the walls, there is an amazing water feature in the center of the patio. Our room had a private terrace with magnificent views of the Mosque.
Tehreem
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Best location. Clean and humble famility with helpful staff.
Edgardo
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Prime location, good restaurant inside, helpful staff, clean room
Ronald
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location next to Mezquita, lovely staff
Ali
with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent place and very convenient to stay. Poor breakfast. Very inconvenient parking.
Ron
Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Situated across from of the Mosque-Cathedral (bell tower entrance). The staff were super friendly. It is an older hotel with no elevator, but it has a lovely patio restaurant that is lovely and lively.
Great location!
Jorge
with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location
Kia
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Amazing location, lovely staff, room was good
Great stay
Mario or Ana
Friends and family Family
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Very poor choices (coffee toast butter and jelly
Monica
Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Altamente recomendado. Buena ubicación y buen servicio. Cabe resaltar la buena atención de Sergio y Ana quienes nos hicieron sentir bienvenidas.
Andres
with Children
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Ideal location
Friendly staff
Comfortable room
It was perfect
Minielitt
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Breakfast is very good. Staff is very nice. Location is perfect right in front of Puerta del Perdón.
premilla
Friends and family with Friends
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Nice room for the price
Grace
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Staff was very helpful.
Fizza
Friends and family Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Friendly and cooperative staff. We booked Quadruple room but He gave us two rooms having 3 and 2 beds. Clean and comfortable. Would recommend
Sally
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Quiet, cozy, and clean. Adorable cafe and covered outdoor courtyard tucked inside. Kind staff. We had 2 single rooms, traveling friends, and that was perfect. Priced right, too. I’ll be back again and again!
Bohdonna
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Wonderful place and great location right across from Mezquita