9.4
Exceptional
From 389 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.4

Service and Facilites

9.4

Traveler Reviews The Close Hotel

Number of reviews per page
20
40
Top reviews
IAN
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elegant refurbished and spacious room. Delicious evening meal
Carl
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great breakfast, safe parking.
Kerrie
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The building itself is lovely the location is nice, the bar was nice good selection of drinks and food in the evening was good.staff were lovely we stayed for one night just as a treat for my partners birthday however for what i actually paid for the room it was a slight disappointment the bathroom looked very dated there was a rubber bath matt on the shower floor wrapped in a ribbon that when unrolled had black mold spots all over it fair to say we did not use it we were in a small low ground level room which had frosted windows so not much natural light coming through and no veiw of the lovely garden no mini fridge for water only one small bottle each was provided however the bed was comfortable and the shower gels ect were branded i wish we were offered a better room for the price as on the day of arrival when browsing Expedia other rooms were on offer at a lower price so clearly more rooms were avaliable we could not stay for the breakfast as had plans early on so cant comment on the "free" breakfast
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Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a lovely spacious room. The car parking was tight and the car park is small but we got a space. To be fair , it wasn't helped by some poor parking by other cars. We didn't have an evening meal at the hotel but enjoyed a really good breakfast. The lady who served us was very knowledgeable as one of us is coeliac. Everything on the buffet was clearly marked for allergens. We will definitely return. A nice welcome from the guy on Reception, a good night's sleep and a hearty delicious breakfast in a beautiful part of the Cotswolds.
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Suzanne
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I could not have been more comfortable. A beautiful building, great location, perfect decor, cheerful helpful staff, excellent food. Will definitely be booking again, and next time with my dog. Thank you so much.
Martyn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was really lovely, but could have been even better if the tables in library room were cleared to allow guests to use them. We put cups etc from our table onto one which had not been cleared and despite staff bringing food and drinks, they ignored the mess for over an hour until another guest asked for the table to be cleared. Staff should never walk past dirty tables.
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Felicity
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was absolutely perfect & so was the service!
Claire
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Just perfect
Lynda
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely classic hotel. Beautifully furnished, warm and spotless.Room was very comfortable, great choice of breakfast. Staff extremely helpful and friendly. Would definitely recommend.
Abigail
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful room, lovely amenities and nice touches. Will be back
kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent service and very friendly.
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We were upgraded to the Cuckoo suite which was lovely overlooking the lit gardens. The staff were all very helpful and friendly. The Close breakfast menu was also very good with lots of choice, we had Eggs Benedict and Eggs Florentine which were very nice.
Doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really friendly guy on reception who was great and helped us sort out parking etc. Room was lovely, well furnished and all felt high quality. The only bit that slightly let things down was breakfast. Although the food was good (when it came), the service wasn’t. No-one gave us menus so we had to ask, then we had to ask to actually order, it was all a bit erratic and the server didn’t really seem to know what they were doing! Also, on a more minor point, the coffee was terrible! Shame really as everything else about our stay was great!
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Katharine
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location however being in town the parking options were limited. V nice staff and excellent breakfast.
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had friend stay in our small flat and my wife and I stayed at the hotel. We have stayed several times and have never beed disappointed.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The breakfast was delicious
Heidi
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely spacious room with a huge bed. The hotel is right in the middle of town so it's close to everything. Great breakfast in the morning.
Anthony
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nothing to fault
Christine
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful hotel. Rooms spacious and clean. Friendly courteous staff. Fabulous breakfast
Yvette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A very pleasant surprise. Beautiful room and hotel. Easy to park. Perfect breakfast good choice and food quality. Hospitality staff welcoming. Thank you all at the Close Hotel
Number of reviews per page
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