My initial room (208) had a strong and persistent mold smell. The staff upgraded me at no charge to a much better room for my final night.

Breakfast is very good and so healthy!

Overall good hotel. The room was more westernized and modern (in my opinion), but I appreciated that. Small bathroom, but I recognize that’s the norm for most Italian stays, so I’m not complaining. Just want others to be aware. The area felt clean and I felt pretty safe. Staff for the most part were nice. Breakfast was pretty good as well. Overall, I have no complaints!

This is a nice in a really good location close to the Medici Palace and the cathedral

The staff is friendly and ready to assist to my needs. The breakfast is excellent.

Rooms very clean, perfect location to walk everywhere. Will recommend to family and friends.

This hotel is a hidden gem and perfect for those traveling to Florence and doing the tourist "thing" in historic Florence. The hotel location is perfect; close to the train station (8 minute walk) and close to the Duomo (2 minute walk) and everything else you may want to see. In addition the staff was fantastic, especially want to make a shout out to Alessandra. She not only helped me perfect my Italian "Thank You", she offered her favorite local spots for dinner and gelato. Her friendly attitude each morning was refreshing and appreciated. Yes, our room was small, but being in Florence is not about staying in the hotel it is about being out and about and seeing the sights. Enjoy and you won't be disappointed if you stay here.

Ursula was very helpful and warm.

Excellent location within walking distance of most visiting areas

Wonderful. Only stayed one night but would return there

Beautiful renovated property with original details & perfect location. Clean room & excellent staff, & great breakfast

We had bed bugs that ruined our experience

Great location

I enjoyed my stay here for a few reasons. Great location, very friendly staff, and excellent food options and activities near by.

Good breakfast nice bed clean and staff friendly my only little quip would be no kettle in the room otherwise 10/10

The hotel is an excellent location, it is in the heart of Florence. It is Surrounded by execellent restaurants and tractorias and not to far from the train station

My partner and I felt extremely uncomfortable during our stay. The receptionist, Boubicar, was clearly homophobic and treated us with disrespect. When I reported this to the manager, she was dismissive and didn’t seem to care. I would not recommend this hotel, especially to LGBTQ guests.

This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!

Good location. Easy to access all tourist sites.

The desk receptionist was always helpful in recommending restaurants and also very helpful with taxi’s etc. the breakfast was fantastic and the staff working breakfast were great!