Overall Ratings & Reviews Hotel Palazzo Benci

Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra

I enjoyed my stay at the Palazzo Benci very much. The staff were excellent and efficient without being obtrusive. Always willing to help. The room was perfect for my purposes and was clean and very comfortable. Most of the staff spoke English and so communication was not a problem. I would like to thank them all for making my stay so enjoyable.

Great hotel in a perfect location close to all the sights and train station. The staff were helpful and friendly. Breakfast was good and our room was very comfortable. Highly recommend

Friendly staff,, smells after rain

Convenient to everything. Clean and well run hotel in a busy city. Would stay there again.

Very nice property near the train station ,the room was clean and very quiet

Close to everything

convenient location friendly staff

Great location!

All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.

Courteous staff. Clean rooms

I would definitely book here again.

Everything was great!

The Hotel is location is excellent. It’s close to the train station and the center of the town. The only negative comment I have is that the noise outside of the hotel is very loud; from people talking and cars. I had to sleep with the windows closed and since the hotel shuts off the air conditioner in October, it gets hot in the room.

Good nice location

Good location in the old city,close to the train station Room is small,no TV

The hotel is in great location, in the very center, opposite Medicci Chapels; the staff is very attentive; the room is nice and comfortable, the breakfast was very good. Everything was perfect in this beautiful city.

it was nice and clean, the room was tiny but ok, the hotel location was great near all the attractions and the staff is friendly

Lovely, approachable, helpful and friendly staff. The room was lovely and even though it was on a busy road, it was very quiet inside. The location of the hotel was excellent and approximate 6 minutes walking distance away from the station. All the main sight-seeing are within 2 minutes to 15 minutes walking distance. A selection of restaurants and pubs are 1 minute walk or very close to the hotel.