Got upgraded, room was big with an ensuite and a separate shower room. Ensuite had a leak from bath screen which made the floor very wet. Lovely views. Food standard for a resort this big, ate out most nights

Every thing was ok, we were upgraded many thanks

Wonderful room with perfect sea views and spectacular sunrise. 25 minute walk into the main town (Agios Nikolaos) and lovely taverna close to the hotel and on the beach. Went in October and there were lots of sunbeds available around the pools. Pools weren't heated so felt very cold but got used to it! Food was good but would have liked more Greek dishes and more vegetarian options - but there was always enough to eat. Calm, relaxed atmosphere throughout the day and evening.

The room was a disappointment down 2 flights of stairs no hand rail on the 2 fllght. Balcony next to the road. Spoke to reception for another room only offered a room at the rear of the complex.Would not issue a invoice at the end of our stay. They said Expedia would email a invoice. I need to know what cost of staying was.

Best Staff In Crete

We were delighted w our room w its own private pool. Buffet food was super and easy to change for lunch instead of dinner. Staff were very polite and helpful. Facilities were clean and well maintained. Would def recommend for couples and families. The resort is in a steep incline so less suitable for people w mobility difficulties. Ag Nik is a surprisingly lovely town w great restaurants and shops near the lake. Beach near the hotel was perfect. We hope to go back next year!

The staff is really amazing, we can’t thank enough for making my wife and I feel like we’re at home. The point that we didn’t like that much was the bathroom in our room, a little bit small with a small cabin shower, no individual hygiene products such as shampoo or bathing gel and there was no much attention to the fact of refilling the products available. We were in for seven nights and we also think that in the middle of the stay, the bed sheets should be changed for clean ones. Besides that, everything was and is really amazing!

The Hotel is overpiced,all inclusive is not all inclusive,extra for this and extra for that etc,no water in the fridge.Rude and Ignorant staff (not all but generally),especially in the Main Restaurant,See below.Bar Staff Amazing

A lot of steps Hot water was always brown They charge extra for everything (like some pools) Absolutely nothing to do for children Food was pretty good and the staff was nice

Nice, but tired rooms. Patio door didn’t lock (room 111). Gym equipment tired too. Overall it was fine, had 3x nights, but would have been frustrating to stay longer, food was good. Overall it was fine, but would probably seek elsewhere next time, it was good for what we paid.

Dining experience excellent value as added in as half board and the food was really tasty. Service was excellent, throughout and especially Eftychia on front desk. Our first room had view of the car park so asked to move and while we had a 3rd bed and it was nice to see a side view of the sea, we had paid for full view. The second room was tired and the bathroom awful: very old, pull switch to electric in the actual shower, old tiles, shower head pointed out of shower slightly and couldn’t change so whole bathroom got wet and steamed up as no fan! But other parts of the hotel and swimming pools felt very modern and classy and were so impressed with the food and dining area.

The hotel complex was well maintained with clean and clear pathways. The buildings and rooms were modern though showed some signs of wear and tear, but all facilities worked to the level expected. Our room was lovely, actually a suite, with a personal pool which was wonderful. Food options were plentiful and varied at both breakfast and dinner. Staff were all polite and helpful and friendly.

The star of the show at the resort is the views over bay and the private pool. We stayed in a villa and had loads of space. The downside was to get to any other part of the resort we had to walk up a very steep hill - which gets tiring after a while. Foodwise, for an all inclusive the buffet offerings were good enough but not amazing. The place was very clean and overall staff were great but some facilities upgrades need to be made including replacing the poor lifts and the patio/balcony doors in our villa.

Another fantastic stay in one of the four bed villas at Miramare. Fabulous area for a family to relax and enjoy, the views are stunning both night and day. Thank you also to the receptionists and all the staff (especially Elina) whom were most helpful!

Our room was a small villa comprising two large rooms, two bathrooms and a living room. The private pool on the terrace was amazing, the view too. The hotel is like a small village on the hill, wonderful to walk around and to enjoy the gardens and the views. Two things can be improved: more sunbeds are needed, there is lots of free space at the swimming pools area but not enough sunbeds for people. And dinner quality can be improved, also to be enriched more with local dishes, although dinner quality is still quite good.

Very nice place. Quiet, amazing view, I'll be back here soon.

Our room was not very clean. We had left our towels hanging, so did not expect them changed. The bathmat, however, was sopping wet and not changed. Our room was never swept (it is a beach property so hard to avoid sand) and the bathtub and bathroom counters were not washed during our 4 night stay, Upon checkout, they would not offer assistance getting our luggage to our car, which was about 100 yards uphill to the parking lot. The two servers at the pool bar and main bar were professional and welcoming.

Comfortable clean hotel good food choice

Following rain storms various critical elevators stopped functioning. The satellite TV English and @

Nice modern resort around 15 mins walk from the town center.